The
Paperclip

Discover the latest Claude Cowork plugin updates from Anthropic, including new department-specific plugins, enterprise connectors, and private marketplace features for teams.

A complete guide to Gemini Lyria 3, Google's AI music generation model. Learn how it works, key features, prompting tips, and practical use cases.

A practical guide to configuring brand and channel settings for Zendesk AI agents, covering both Essentials and Advanced tiers with step-by-step instructions.

A practical guide to configuring Zendesk AI agent escalation rules, including escalation strategies, flow design, and best practices for smooth human handoffs.

A practical guide to configuring Zendesk AI's tone and brand voice settings, including persona setup, custom tone descriptions, and testing strategies.

Master Zendesk Answer Bot intent training with this practical guide. Learn how to set up training phrases, tune for accuracy, and optimize your AI agent's performance.

A comprehensive comparison of Zendesk Explore and alternatives for tracking agent performance, including native features, third-party tools, and AI-powered solutions.

Zendesk doesn't offer a native Explore API for embedding reports. This guide covers the workarounds developers use and introduces better alternatives.