AI chatbot for
sales or support
Explore 100+ integrations
From HelpScout to Freshdesk to Gorgias and everything in between, this is the ultimate AI agent that works in all help desks.
View all help desk integrations
"As a fast-growing startup with a small team, our customers far outnumber our employees. It’s crucial that we have robust self-service solutions as well as tools to supercharge the efficiency of our client-facing teams. This has been a game-changer for our customers and employees alike who need quick answers to their questions.§"
AI chatbot
Perfect for sales
and support
Get a 24/7 support chatbot
Customers get instant answers about their order tracking, returns, or support queries based on your docs and customer databases.
Get a 24/7 sales chatbot
It can learn about your product catalog from Shopify, Magento, WooCommerce or more
Zero hallucination
The AI will only reply based on how you train it, and nothing else.
Works in any language
Powered by ChatGPT under the hood, the AI works with most languages out of the box.
Quick installation
Simply insert the code snippet on your website, help center or app.
Configure
Set up and
customize
in only a few
minutes.
Train, test and customize the AI in a few clicks
Customize how the bot talks, how it asks clarifying questions, the appearance of the chat bubble and more.
Customize escalation
Describe exactly when and how you want the AI to escalate
Corrections
Correct any response and the AI will learn from it.
AI actions
Set up various actions for your bot based on your workflows
Test
Test and roll out
in a gradual way
Run simulations
Run simulations in a test environment over past tickets, and see how the AI agents perform.
Out of the box reports
Automatically measure deflection rates and cost savings.
Logs of all interactions
See exactly what people are talking about with the AI.
Gaps in the AI
Automatically filter queries for which the AI needs more training.
Your data is never used for training
We and our subprocessors (e.g. OpenAI) never use your data to train AI models. It’s contractually guaranteed.
Locked down, end-to-end
Your data is encrypted at rest and in transit. Only your bots can access it - never humans, never other customers.
Privacy-first and compliant
We follow GDPR and CCPA programs and offer EU data residency so your data never leaves the region.
Built for enterprise IT
Choose zero chat log retention, self-hosted setups, or custom controls to meet your internal security needs.
AI agent
AI drafts replies for tickets, emails and chats, and human agents can easily verify and send.
Explore AI agent
AI copilot
AI drafts replies for tickets, emails and chats, and human agents can easily verify and send.
Explore AI copilot
AI triage
AI can process all tickets and conversations, and route, edit or tag them based on your workflows.
Explore AI triage
AI internal chat
Train an AI on your Confluence, Google Docs and more, and chat from inside Slack or Teams.
Explore AI internal chat
Loved by 100+ customers around the world
"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."
"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."
"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."
"eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of service consistency."
"We tried using Intercom Fin but weren’t able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond."
"With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources."
"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."
"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."
"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."
"eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of service consistency."
Get started now
for free.
for free.
