Marketplace

Drafts responses, handles tickets, escalates when needed. Works with Zendesk, Freshdesk, Intercom.

Researches, drafts, and publishes blog posts in your voice. Works with WordPress, Notion, Google Docs.

Answers product questions, recommends items, handles order inquiries. Works with Shopify, WooCommerce, Gorgias.

Pulls old conversations, generates AI responses, compares against what humans sent, scores accuracy, produces a gap report.

Analyzes conversations across channels: recurring topics, volume trends, resolution rates, channel breakdown.

Finds KB gaps from conversation patterns, drafts articles from resolved conversations.

Reviews how the agent has been triaging. Checks re-opens, escalations, misroutes, and suggests adjustments.

Analyzes sentiment trends across conversations, flags shifts ("negative sentiment up 30% on billing tickets"), surfaces at-risk customers.

Evaluates posts for SEO quality, outputs per-post scores with specific fixes.

Analyzes what competitors are ranking for vs what you've written, surfaces missing topics to write about.

Reviews agent instructions, recent activity, and user interactions to surface gaps, inconsistencies, and improvement suggestions.