Google Driveeesel for Google Drive

Google Drive AI.
Hire a teammate who's read every doc you have.

eesel reads your docs, sheets, and slides, then powers responses across Slack, Zendesk, Intercom, and more. One click to connect.

#support
JL
Jamie L.2:31 PM

What's our return window for international orders?

eesel
eesel2:31 PM

30 days from delivery. Customers cover return shipping unless the item is defective. You can find the full details in International Returns and Shipping Policy.

JL
Jamie L.2:32 PM

What about items purchased during a sale?

eesel
eesel2:32 PM

Same policy applies. Sale items follow the standard 30-day return window. You can find the full details in International Returns and Shipping Policy.

Your teammate reads everything

It learns from your Google Docs, Sheets, Slides, PDFs, and Shared Drives. SOPs, pricing tables, onboarding decks. eesel also connects to Zendesk, Slack, and more. Years of knowledge become your teammate's memory on day one.

Docs & knowledge
Google Drive
Indexing knowledge base...Indexing knowledge base...
eesel

Unlock your docs everywhere

Google Drive is a source, not a destination. eesel pulls knowledge from your docs and feeds it into the channels where your team and customers already work. Slack, Zendesk, Intercom, Teams. One source of truth, every channel.

# general
Jamie L.10:42 AM

What's our return policy for orders shipped to Canada?

eesel
eesel10:42 AM
Message #general

Granular access and control

Choose exactly which docs, folders, and Shared Drives to include. Skip anything sensitive. Control what your agent can see, down to individual files. Your data, your rules.

Select a file4 selected
My DriveCompany
📁Product Documentation
📁Support Knowledge Base
📁HR Confidential
docReturn Policy v3
sheetQ1 Pricing Table
slideOnboarding Deck
SelectCancel

One knowledge base. Many roles.

Google Drive is the knowledge source. Each teammate draws from it to work across different channels.

What teams are saying.

Real results from teams using eesel with Google Drive.

With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources.

Stephan Fischer

Stephan Fischer

Head of Support & Project Department, Aurenz

It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, "on-brand" tone.

Eddie Stephens

Eddie Stephens

Service Desk Lead, CartonCloud

eesel AI offers multi-channel data input. By linking our CSVs, Zendesk, and Google Docs as sources, we can make the most of our vast documentation.

Wesley Wang

Wesley Wang

CTO, Ecosa

eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of service consistency.

Melissa Ryan

Melissa Ryan

Zendesk Administrator, Discuss.io

Our vast documentation needed to be organised. That's where eesel AI comes in. We use the indexing of the sitemap and the simple integration of the chatbot as an iFrame on our site.

David Kohr

David Kohr

System Programmer, vfm Group

Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation.

Flemming Ottosen

Flemming Ottosen

Development Director, Simployer

Google Drive + eesel FAQ

OAuth-based integration. You authorize eesel to read specific folders or your entire shared drive. It indexes your docs, sheets, and slides, then stays synced as you update.

You choose exactly which folders and files eesel can access. Granular permissions. It only reads what you explicitly share with it.

Google Docs, Sheets, Slides, PDFs, and common document formats. It extracts text, tables, and structured data from all of them.

Yes. Auto-sync keeps eesel current. When you edit a Google Doc, the changes flow through automatically. No manual re-training needed.

Deploy a helpdesk agent that answers customer questions from your docs. Set up an internal assistant in Slack. Have it draft content based on your existing knowledge. One source, many uses.

Yes. eesel can learn from Google Drive, Notion, Confluence, Zendesk tickets, help center articles, and more. All sources combined into one knowledge base.

eesel cites its sources. Every answer links back to the doc it came from. If it doesn't find relevant info, it says so rather than guessing.

SOC 2 compliance in progress, working with SOC 2 compliant processors. EU data residency available. We sign DPAs. Your data is never used to train models. Google Drive data is processed and indexed securely.

Yes. Full Google Workspace integration. Shared drives, team drives, individual docs. Works with your existing permissions and access controls.

Platform fee covers your Google Drive integration and knowledge indexing. Usage pricing depends on how you deploy the agent - per ticket for helpdesk, per interaction for Slack.

Still have more questions?

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