Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Freshdesk AI agent session consumption: email, chat and costs
Understand current versus legacy Freddy session counting, session packs and usage reports, then inspect an alternative Freshdesk workflow with eesel CLI.

Freshdesk AI agent best practices: 7 rollout checks for 2026
Seven practical checks for Freshdesk AI: source coverage, instructions, handover, rollout scope, quality, costs and an eesel CLI evaluation workflow.

Freshdesk AI agent assist: a complete guide to Freddy Copilot in 2026
How Freddy Copilot assists Freshdesk agents, what to verify before rollout, and how to test an alternative support teammate through eesel CLI.

Claude Fable 5.1 alternatives: 8 top models compared (2026)
The best Claude Fable 5.1 alternatives in 2026, from Opus 5 and GPT-5.6 to open-weight options like Kimi K3 and DeepSeek V4, with real pricing and a clear pick for each job.

Claude Mythos 5.1 review: is Anthropic's locked frontier model worth chasing?
A hands-on review of Claude Mythos 5.1: what it is, how it compares to Fable 5.1, the real cache-read pricing, who can actually access it, and what I'd run instead.

What is a ServiceNow MCP integration? A 2026 guide
Understand the roles of a ServiceNow MCP connection and an eesel teammate, with CLI commands for configuring the teammate and connecting an AI client.

Freshdesk AI agent: Freddy features, pricing, and eesel CLI
Understand Freshdesk's Freddy AI Agent and its session pricing, then use eesel CLI to inspect knowledge, evaluate answers, and prepare a controlled Freshdesk pilot.

Free AI API options in 2026: limits, costs, and alternatives
Compare four AI API access options, understand who pays after the free allowance, and test an existing support teammate through eesel CLI instead of building one.

Freddy AI agents: features, setup, pricing, and a CLI alternative
Understand Freddy AI agents across Freshdesk and Freshservice, then evaluate an eesel support teammate through the CLI with explicit permissions and a small pilot.
Ready to hire your AI teammate?
Set up in minutes. No credit card required.
