• Product
    • AI agent

      Automate frontline support

    • AI copilot

      Draft replies and assistance

    • AI triage

      Route, edit or tag tickets

    • AI chatbot

      Chatbot on your site

    • AI internal chat

      Instant answers for your team

    • AI email writer

      Instant email & ticket drafts

  • Integrations
    • Zendesk
    • Confluence
    • Freshdesk
    • Google Docs
    • Slack
    • Shopify
    • Explore all integrations

      Over 100+ apps supported

  • Solutions
    • AI for Chatbot Ecommerce

      AI live chat for ecommerce

    • AI for Agent Assist

      Assist your agents in real time

    • AI for Customer Support Automation

      Answer customer questions

    • AI for Service Desk

      Answer service desk queries

    • AI for IT Operations

      Help your team operates

    • AI for IT Service Management

      Support service management

  • Resources
    • Blog
    • Customer Stories
    • Help Center
  • Pricing

End the search.
Just ask eesel.

Instant AI answers for any question, based on your company wiki.
TRUSTED BY MORE THAN 1,000 CUSTOMER SERVICE TEAMS OF ALL SIZES

Chat

Chat with the AI
where you work

See all integrations

Train

Connect the AI with
your apps and content

One click integrations to securely train the AI

From Confluence and Google Docs to PDFs and Notion pages, you can train the AI on any content.

Explore 100+ integrations

Seamlessly and securely train your AI bots on your content, no matter where it lives. No complex set up or heavy lifting involved.

View all integrations

"Our vast documentation needed to be organised. That's where eesel AI comes in. We use the indexing of the sitemap and the simple integration of the chatbot as an iFrame on our site. The team at eesel have helped us integrate easily and continue to support our partnership with them."

David Kohr

System Programmer, vfm Group

Multiple Bots

Make multiple bots
for different teams

Create multiple bots for different use cases and teams

Each bot can be trained on different information and can be customized to behave and respond differently.

Security

Secure by design.
Trusted by enterprise.

Read our data security practices

Your data is never used for training

We and our subprocessors (e.g. OpenAI) never use your data to train AI models. It’s contractually guaranteed.

Locked down, end-to-end

Your data is encrypted at rest and in transit. Only your bots can access it - never humans, never other customers.

Privacy-first and compliant

We follow GDPR and CCPA programs and offer EU data residency so your data never leaves the region.

Built for enterprise IT

Choose zero chat log retention, self-hosted setups, or custom controls to meet your internal security needs.

Products

The ultimate AI for customer service,
all included in one price

Try our features for free

AI agent

Instant replies based on all your docs and past tickets

Explore AI agent

AI copilot

AI drafts replies for tickets, emails, and chats, and human agents can easily verify and send.

Explore AI Triage

AI triage

AI can process all tickets and conversations, and route, edit or tag them based on your workflows.

Explore AI triage

AI chat bubble

Embed an AI chatbot on your website or app to sell or support 24/7, even while your team sleeps.

Explore AI chat bubble
Customer Stories

Loved by 1,000+ customers
around the world

Flemming Ottosen
Development Director, Simployer

"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."

"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."

Eddie Stephens
Service Desk Lead, Carton Cloud

"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."

Alex Capurro
Chief Innovation Officer, Global Pay
Melissa Ryan
Zendesk Adminstrator, Discuss.io

"eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of service consistency."

Alton Ong
Product Development, EntryLevel

"We tried using Intercom Fin but weren’t able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond."

"With eesel AI, our customers can easily find large amounts of complex information on our portal, including sources."

Stephan Fischer
Head of Support and Project Department, Aurenz
Flemming Ottosen
Development Director, Simployer

"Our employees are already reporting a huge boost in day-to-day productivity now that they have instant access to our documentation."

"It is getting us to the right articles really quickly and easily, as well as curating well-formed responses with consistent, “on-brand” tone, still keeping our own style and still keeping that human touch."

Eddie Stephens
Service Desk Lead, Carton Cloud

"In a business where transactions need to be processed as quickly as possible, every second counts. With eesel, we can find specific answers to questions extremely fast. We can onboard new employees very quickly and have seen up to 80% time savings."

Alex Capurro
Chief Innovation Officer, Global Pay

Frequently asked questions

AI internal chat is a virtual assistant designed for your team to use internally. It can answer questions, find information in your company docs, and help employees get what they need without waiting on someone else. By learning from internal resources like Confluence, Google Docs, and shared drives, AI internal chat acts as an always-available knowledge source inside tools your team already uses.

AI internal chat saves time by giving employees instant answers to common questions, whether they are about processes, policies, or project details. Instead of interrupting coworkers or searching across different tools, team members can get clear, accurate information right when they need it. This keeps everyone focused and moving faster.

Yes. eesel’s AI internal chat integrates with platforms like Slack, Microsoft Teams, and even your browser. Your team can ask questions directly where they already work, without switching between apps or tabs, making it easy and seamless to use.

Yes. You can create separate AI internal chatbots for different teams or departments. For example, you might have one focused on HR policies, another on IT troubleshooting, and another for onboarding. Each bot can be trained on specific resources to provide the most relevant help.

Yes. AI internal chat is designed with security and privacy in mind. It only uses your company’s data, and access controls ensure sensitive information stays protected. You can choose where data is stored and control what each bot knows and shares.

If your team often needs quick answers, spends time searching for information, or frequently interrupts each other for help, AI internal chat can make a big impact. It improves self-service, speeds up work, and keeps everyone aligned without extra manual effort.

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