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Refurbly uses eesel on their website to help customer self serve their queries and escalates to their Freshdesk agents as needed.
Kenneth Pangan
SnappCar, a popular sustainable car rental business, uses eesel AI to assist with their Zendesk inquiries. They’ve added eesel AI directly into their Zendesk messaging system.
Iohan Chan
Soliduct AB uses a couple of eesel AI bots to handle different brands and keep all of their information separate, but organized.
Read about how Six Zero Pickleball has used eesel AI to help with their Front support and live chat.
Katelin Teen
Billwerk+ use eesel AI with their Confluence and Slack to provide answers over their company knowledge. They have implemented a live chat for their help centre which has seen operation costs decrease and self-serve increase.
British School Jakarta is making use of eesel AI to easily provide both their staff and students with critical information.
Read about how Picnic uses eesel AI to quickly draft responses to tickets and speed up their support in multiple languages.
The PREA Group is one of the leading company for data-driven real estate and tech solutions in the world. They’re using eesel AI’s multibot capabilities to get faster access to information and as a testing ground for new implementations before they go live.