Automate frontline support
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Route, edit or tag tickets
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Thoughts on everything AI, customer support and sales.
AI email triage sorts and prioritizes messages automatically, helping you manage inbox overload by handling routine emails and flagging what truly matters.
Kenneth Pangan
AI triage tools help support teams handle incoming requests by automatically analyzing, tagging, and routing messages based on urgency, topic, and sentiment.
AI takes over repetitive support tasks like ticket sorting, instant replies, and workflow actions—helping teams move faster, improve service, and reduce burnout.
Conversational AI simplifies how employees get help by automating answers, routing requests, and connecting to internal knowledge—making support faster, more efficient, and easier to scale.
AI brings your Notion pages and Google Drive files together, making it easier to search, summarize, and act on information across tools without switching tabs or digging through folders.
AI is transforming customer service by handling routine tasks, speeding up responses, and helping agents focus on more complex issues. With the right setup, it becomes a seamless part of your workflow.
AI can streamline your support workflow by handling repetitive tasks, sorting tickets, suggesting replies, and performing data lookups—boosting both speed and efficiency.
Manual order processing can slow you down and frustrate customers. This guide shows how automation and AI tools like eesel can streamline the journey from click to delivery.