Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
Stop choosing between bots or humans. Learn how combining both empowers your support team, boosts efficiency, and creates better experiences for everyone.
Kenneth Pangan
Small language models make AI faster, more focused, and easier to use. See the top five models and how they help businesses work smarter.
Learn how to successfully implement contact center AI with clear steps for preparation, training, testing, and monitoring. Make your support faster and more efficient while keeping customers happy.
Learn what agentic AI means, how it works, and why it is transforming automation with smarter support and independent decision-making that drives better business results.
Discover how to build a conversational AI for your support team — automate FAQs, save time, and deliver a smoother customer experience.
Contact center automation helps teams reduce manual work, improve customer satisfaction, and cut costs by automating routine support tasks.
Curious about Sierra AI’s pricing? We break down its outcome-based model, costs, and challenges.
Sierra AI is redefining customer support with advanced AI agents, but is it right for your business?