Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
A clear look at the Guru AI platform, what it offers, how it works, and where it falls short compared to tools that add AI to your existing setup without a full migration.
Kenneth Pangan
Crisp AI offers a beginner-friendly chatbot builder and automation tools, but its limitations in data depth and flexibility may hold back serious support teams.
Stevia Putri
Microsoft Teams AI helps with meetings and messages, but it only works inside Microsoft 365. This guide shows where it shines, where it falls short, and how to fill the gaps.
Google Docs AI is fine for writing help, but it’s limited to one doc at a time. This guide shows how to level it up by connecting it to all your company knowledge.
Explore Atlassian Intelligence across Jira and Confluence, features, pricing, and key limitations. Is it right for your team, or is a connected AI platform a better fit?
Yellow.ai offers enterprise AI support, but is it worth the complexity? We break it down and compare it to eesel AI.
Sierra AI is gaining buzz for sales automation, but user reviews suggest it’s not quite ready to replace human reps.
Top 5 Forethought alternatives for AI-powered support in 2025.