Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
SharePoint AI brings smart search, automation, and content help to Microsoft 365, but it’s limited to that ecosystem.
Kenneth Pangan
SharePoint AI is great for tagging, sorting, and managing documents. But when you need AI that works across tools, chats with users, and pulls knowledge from everywhere, alternatives like eesel AI do more.