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Zendesk Hyperarc brings powerful AI capabilities to customer service, streamlining workflows, improving resolution times, and enabling teams to deliver more personalized support at scale.

OpenAI’s gpt-realtime replaces clunky pipelines with seamless speech-to-speech processing. Faster, smarter, and production-ready, it’s set to transform voice AI for support, apps, and real-world use.

Mistral AI’s new models bring fresh updates to performance and usability. Here’s a look at what they offer and how they stack up in practice.

OpenAI hits a $500B valuation: here’s what it means for AI, business, and the future of technology.

OpenAI’s $1.1B acquisition of Statsig isn’t just big news, it signals AI’s next era. The focus is shifting from flashy models to tested, reliable products.

Claude 2.0 advances conversational AI with improved reasoning, safety, and scalability, making it ideal for business and everyday interactions.

Anthropic’s Claude for Chrome previews a future of browser-based AI agents that can act inside your tabs. But with a 1-in-10 attack success rate, it’s not ready for business use.

ChatGPT’s energy use is raising concerns about AI’s environmental footprint. Here’s what you should know.