• Product
    • AI agent

      Automate frontline support

    • AI copilot

      Draft replies and assistance

    • AI triage

      Route, edit or tag tickets

    • AI chatbot

      Chatbot on your site

    • AI internal chat

      Instant answers for your team

    • AI email writer

      Instant email & ticket drafts

  • Integrations
    • Zendesk
    • Confluence
    • Freshdesk
    • Google Docs
    • Slack
    • Shopify
    • Explore all integrations

      Over 100+ apps supported

  • Solutions
    • AI for Chatbot Ecommerce

      AI live chat for ecommerce

    • AI for Agent Assist

      Assist your agents in real time

    • AI for Customer Support Automation

      Answer customer questions

    • AI for Service Desk

      Answer service desk queries

    • AI for IT Operations

      Help your team operates

    • AI for IT Service Management

      Support service management

  • Resources
    • Blog
    • Customer Stories
    • Help Center
  • Pricing
Try eesel AI

AI drafting assistant for your
emails and support tickets

eesel AI help your team draft emails and replies faster than ever. Train your AI assistant on your past conversations, docs, and tickets, and handle new emails and support tickets with your human touch.
TRUSTED BY MORE THAN 1,000 CUSTOMER SERVICE TEAMS OF ALL SIZES
Read case studies

Integrations

Drafts email and ticket replies
just like you would.

See all integrations
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Explore Zendesk Integration
Explore Freshdesk Integration
Explore Intercom Integration
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Works with all helpdesks

From HelpScout to Freshdesk to Gorgias and everything in between, this is the ultimate AI agent that works in all help desks.

See all integrations

Works across all channels

Whether it’s email or social or live chat or tickets, you can integrate the AI agent into your help desk across all channels.

Train

AI learns about you
securely and quickly

Learn from your past replies

AI agents use your existing conversations - like emails, tickets, and live chats - to understand how you talk and respond in your voice.

Learn from canned replies

The AI automatically pick up your existing help desk macros and canned responses. No setup or manual training required.

Learn from your help center

Whether your help center is public or behind a login, the AI agents can learn from it and start answering questions right away.

Security

Secure by design.
Trusted by enterprise.

Read our data security practices

Your data is never used for training

We and our subprocessors (e.g. OpenAI) never use your data to train AI models. It’s contractually guaranteed.

Locked down, end-to-end

Your data is encrypted at rest and in transit. Only your bots can access it - never humans, never other customers.

Privacy-first and compliant

We follow GDPR and CCPA programs and offer EU data residency so your data never leaves the region.

Built for enterprise IT

Choose zero chat log retention, self-hosted setups, or custom controls to meet your internal security needs.

Interested?
Join our waitlist now.