Set up Shopify AI
in one click.
See how eesel AI works with Shopify AI in 60 seconds.
Take a look at how eesel AI fits right into your existing workflows and tools, seamlessly learning about your company, how you work and joining in as your new teammate. No heavy lifting needed.
Sell or support
Answer pre- and post-sales
queries with Shopify AI
Get a 24/7 support chatbot
Customers get instant answers about their order tracking, returns, or support queries based on your docs and customer databases.
Get a 24/7 sales chatbot
It can learn about your product catalog from Shopify, and actively provide concierge sales.
"As a fast-growing startup with a small team, our customers far outnumber our employees. It’s crucial that we have robust self-service solutions as well as tools to supercharge the efficiency of our client-facing teams. This has been a game-changer for our customers and employees alike who need quick answers to their questions."
Jon Miron
Director of Support and Operations, Yellowdig
Multilingual
Powered by ChatGPT, the AI can work in almost any language.
Zero hallucination
Trained exclusively on your data and docs, the AI will never hallucinate and will provide transparent sourcing information.
Corrections
Correct any response by simply chatting with the AI , and see how it keeps improving over time.
Escalation
Configure Shopify AI escalates when it doesn’t know the answer
Collect information before escalation
Describe exactly what information the bot needs to collect from the user before escalating, and populate fields or platforms in your Shopify.
Create tickets for escalation
Describe the process of escalation and ticket creation, and see how the AI agents seamlessly hand over to human agents.
Analyze
Roll out Shopify AI step-by-step and track results
Run simulations
Run simulations in a test environment over Shopify’s past tickets, and see how the AI agents perform.
Reports
Out of the box reports to measure your AI bots performance. Use this information to help inform future training and customization.
Deflection and ROI
Automatically measure deflection rates, cost savings, and customer satisfaction.
Logs of all interactions
See exactly what people are talking about with the AI.
Gaps in the AI
Automatically filter queries for which the AI needs more training.
"Optimize bot has been used a lot by customers and has seen to be successful."
Martyn Arbon
Chief Technology Officer at Billwerk+, Billwerk
Your data is never used for training
We and our subprocessors (e.g. OpenAI) never use your data to train AI models. It’s contractually guaranteed.
Locked down, end-to-end
Your data is encrypted at rest and in transit. Only your bots can access it - never humans, never other customers.
Privacy-first and compliant
We follow GDPR and CCPA programs and offer EU data residency so your data never leaves the region.
Built for enterprise IT
Choose zero chat log retention, self-hosted setups, or custom controls to meet your internal security needs.
Frequently Asked Questions
Shopify AI helps automate support tasks for your Shopify store. With eesel AI, it can answer common questions, guide shoppers, and resolve issues without human input. It learns from your store’s help center, past tickets, and policy pages to deliver helpful and consistent support.
Shopify AI can resolve repetitive questions like “where is my order,” “how do I return this,” or “is this item in stock” before they ever reach your team. By handling these instantly, it frees up your agents for more complex cases.
Yes. Shopify AI can support shoppers in real time as they browse or check out. It helps answer sizing questions, explain promos, recommend related products, and reduce cart abandonment by making checkout smoother.
Absolutely. Shopify AI can track orders, confirm deliveries, provide return instructions, and answer questions after the sale. It keeps your customers informed and reduces follow up inquiries.
eesel AI connects to your Shopify store in minutes. Once integrated, it learns from your FAQs, product catalog, order workflows, and more. No training or setup complexity needed, just connect and go.
Yes. Shopify AI through eesel AI follows strict security practices. All data is encrypted at rest and in transit, never used to train public models, and never accessed by humans. You choose what the AI sees and responds to.
Still have more questions? Message support
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