Your best sales rep.
For every visitor.
Give every shopper a personalized experience with an AI teammate that knows your entire catalog. More engagement, more conversions, around the clock.
The easiest way to increase conversions.
Connect your store, drop in a code snippet, and your AI teammate is live.
Simply connect your store
Connect your store and your teammate automatically learns your catalog, picks up your policies, and plugs into your existing apps. No training, no configuration limbo.
Add it to your website
Your teammate lives right on your site, ready to help every visitor. A personal shopping assistant that knows your entire catalog and answers questions instantly.
Chat with usHi! Looking for something specific today?
Do you have the Alpine Puffer in black, size M?
Yes! The Alpine Puffer in Black, size M is in stock. $189. Want me to add it to your cart?
From first question to final purchase.
Your teammate handles it all - product discovery, purchase decisions, order tracking, and returns.
Recommend products
Personalized suggestions based on what customers need. Helpful, not pushy.
Handle orders and returns
Real-time tracking, return processing, and smart escalation to your team.
Alpine Pro: $249 · 4.7★
Answer product questions
Instant, accurate answers pulled straight from your catalog data.
Built for e-commerce teams.
Everything you need to run AI-powered sales and support across your stores.
Customize everything
Control how your AI teammate looks, behaves, and responds - even inside or outside business hours.
Answers in 80+ languages
Automatic language detection and natural responses. Customers write in German, get answered in German - using your product data and tone.
Manage multiple stores
Switch between brands, assign agents, and keep everything running smoothly from one place.
Loved by 1000+ customers.
Real results from real stores.
Finally, AI software that suits our needs. Easy to connect to Shopify, easy to prompt, and it learns from our articles. We're using it as a copilot for our Zendesk agents, with AI live chat next.
Mateusz Golda
Director, Tulipy
We're using eesel for customer support after sales. It integrates with our Freshdesk and Shopify, and the customer support from the eesel team has been very good.
Raul Sanz Garcia
IT Manager, Friscomos
I've tested many AI agent solutions, but so far Eesel is one of the best. It has many features we need, such as broad sources availability, variety of options, integrations, and so on. Highly recommended.
Mikita Tsybulka
Gcore
We chose eesel AI because it offers multi-channel data input options. Customers can get instant responses with real-time pricing info, and tough questions are automatically triaged.
Wesley Wang
CTO, Ecosa
This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.
Przemyslaw Mrugalski
Appxite
In the first month, eesel is resolving 73% of our tier 1 requests. eesel offers easy implementation and setup. Our team implemented and achieved results quickly during our 7-day trial.
Kim Simpson
Gridwise
Not just e-commerce. Meet the whole team.
Different agents, different skills. Pick the teammate that fits your needs.
Hi, I ordered the wrong size and need to return it. Order #4821
I've processed your return for Order #4821. A prepaid shipping label has been sent to your email.
Helpdesk
Handles Tier 1 tickets. Drafts, resolves, and escalates. Works with Zendesk, Freshdesk, Intercom.
Write a blog post about improving customer support response times
Content Writer
Writes help articles and blog posts from your docs and data. Works with WordPress, Notion, Ghost.
Here's your 24h breakdown:
Top critical: "Payment gateway timeout", 14 affected customers since 2 AM.
Analyst
Surfaces trends from your data, flags issues before they escalate.
Simple to understand, affordable pricing.
Team
$299/month
Train on website, docs, and more
AI Copilot for helpdesk
Integrate with Slack
Reports
Up to 3 bots
Up to 1,000 tickets / mo
Business
$799/month
Everything included in Team
AI Agent for helpdesk
Train on your past tickets
Integrate with Microsoft Teams
AI actions like triage tickets
Bulk simulate over past tickets
EU data residency
Unlimited bots
Up to 3,000 tickets / mo
Custom
Everything in other plans
Orchestrate multiple AI agents in workflows
Advanced AI actions like API calls
Custom integrations
Custom data retention
Advanced security & controls
Unlimited AI tickets
Team
$239/month
Train on website, docs, and more
AI Copilot for helpdesk
Integrate with Slack
Reports
Up to 3 bots
Up to 1,000 tickets / mo
Business
$639/month
Everything included in Team
AI Agent for helpdesk
Train on your past tickets
Integrate with Microsoft Teams
AI actions like triage tickets
Bulk simulate over past tickets
EU data residency
Unlimited bots
Up to 3,000 tickets / mo
Custom
Everything in other plans
Orchestrate multiple AI agents in workflows
Advanced AI actions like API calls
Custom integrations
Custom data retention
Advanced security & controls
Unlimited AI tickets
Common questions
It syncs directly with your store. Products, variants, pricing, inventory - all in real-time. When you update your catalog, it knows immediately. No manual data entry or CSV uploads.
Yes. You can tweak and instruct it to refund or return as much or as little as you want. Set your rules and it follows them. Complex cases get escalated to your team with full context.
Shopify, WooCommerce, BigCommerce, Magento - and more. Also works inside Gorgias, Zendesk, and other helpdesks for omnichannel support. One agent, every channel.
Real-time sync with your store. If something goes out of stock, your agent knows instantly and suggests alternatives. No overselling, no disappointed customers.
It recommends based on user context, conversation history, and product relationships. Helpful, not aggressive. You control the tone and approach.
Absolutely. Start with drafts - you review and approve everything. Set rules for escalation. You decide when (and if) it sends autonomously. Most teams start supervised and gradually give more autonomy as trust builds.
Confidence-based routing. Low confidence = draft for review, not a live reply. If it doesn't know, it says so - or escalates. No making up product specs.
Yes. Supports 80+ languages with automatic detection. Customers write in German, get answered in German - using your product data and tone of voice.
SOC 2 compliant processors, and currently in progress with our own SOC 2 compliance. EU data residency available. We sign DPAs. Your data is never used to train models.
It scales with you. Black Friday surge? Holiday peak? Your AI teammate doesn't need overtime. Pay for what you use.
Hire your E-commerce teammate.
Start with supervised responses. Let trust build. Your store never sleeps - neither should your sales agent.