Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
Discover how Freshdesk AI sales assistants can automate tasks and boost revenue. We break down Freddy AI's features, pricing, limitations, and how alternatives like eesel AI offer more control and faster setup.
Kenneth Pangan
Discover the features and limitations of Freshdesk's native AI for ticket deflection. Learn how to overcome challenges and achieve powerful automation with the right tools.
Is Freshdesk chat support the right fit for your team? Read our complete guide on its features, AI capabilities, pricing, and key limitations before you decide.
Stevia Putri
Learn how Freshdesk AI assistant training works, from its rule-based setup to its pricing. Discover its limitations and find a better way to automate support.
Thinking about using the Freshdesk AI chatbot for free? We break down what Freshdesk actually offers, its capabilities, and why a dedicated AI layer can help.
Tired of building manual flows? Learn how to train an AI chatbot for Freshdesk by connecting your actual knowledge sources like past tickets for faster, smarter support.
Struggling with high ticket volume? This guide shows you how to use Freshdesk AI chatbots to deflect tickets, reduce agent workload, and improve customer satisfaction. Get started with our practical tips.
Is Freshdesk the right all-in-one solution for your support team? Our complete Freshdesk CRM review breaks down its pros, cons, pricing, and hidden limitations.