Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Generate high quality blogs
Answers and guides shoppers
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
We reviewed the 7 best AI shopping assistants for Freshdesk users that actually drive revenue and automate support, without a painful migration. See how they stack up.
Kenneth Pangan
Is the Freshdesk contact center the right choice for your team? Our 2025 guide covers its features, AI automation, updated pricing plans, and common challenges.
A complete guide to the Freshdesk signup process. We'll walk you through creating your account, verification, and the first steps to take in your new dashboard.
Stevia Putri
Choosing between HelpScout and Freshdesk? Our detailed 2025 comparison covers features, pricing, AI capabilities, and integrations to guide your decision.
Discover the features and limitations of Freshdesk's native AI for ticket deflection. Learn how to overcome challenges and achieve powerful automation with the right tools.
Discover how Freshdesk AI sales assistants can automate tasks and boost revenue. We break down Freddy AI's features, pricing, limitations, and how alternatives like eesel AI offer more control and faster setup.
Weighing Alhena AI vs Freshdesk Freddy AI? This guide breaks down their core features, pricing models, and ideal use cases to help you choose the right AI solution.
Learn how Freshdesk AI assistant training works, from its rule-based setup to its pricing. Discover its limitations and find a better way to automate support.