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A strategic guide: How to build AI-powered macros for Zendesk or Freshdesk

Tired of repetitive tickets? Traditional macros don’t cut it anymore. Learn how to build AI-powered macros for Zendesk or Freshdesk, compare their native AI tools, and discover a more powerful way to automate your customer support without complex setups or hidden fees.

Kenneth Pangan

Kenneth Pangan

Writer

Can I use ChatGPT with Freshdesk? A complete guide (2025)

Can you use ChatGPT with Freshdesk? Yes. This guide breaks down the methods, from no-code tools to integrated AI platforms, helping you choose the right approach.

Stevia Putri

Stevia Putri

Marketing Generalist

The best Freshdesk Shopify apps for e-commerce support in 2025

Discover the best Freshdesk Shopify apps to streamline your e-commerce customer service. We'll cover the native integration, AI-powered tools that automate support without replacing your helpdesk, and other essential apps for a complete setup.

Kenneth Pangan

Kenneth Pangan

Writer

How do I connect Freshdesk to Shopify? A complete 2025 guide

Struggling with disjointed customer support? This guide breaks down the different ways to connect Freshdesk to Shopify, from the basic native app to powerful AI automation, helping you choose the right solution.

Stevia Putri

Stevia Putri

Marketing Generalist

How to integrate AI with Freshdesk: A complete guide

Thinking about how to integrate AI with Freshdesk? This comprehensive guide explores your options, from Freshdesk's own Freddy AI to advanced, flexible platforms that connect all your knowledge sources for superior automation.

Kenneth Pangan

Kenneth Pangan

Writer

A practical guide on how to automate Freshdesk (and save hours every week)

Stop managing tickets manually. This guide shows you exactly how to automate Freshdesk, covering everything from native rules to powerful AI agents that can transform your workflow.

Kenneth Pangan

Kenneth Pangan

Writer

How to create a Freshdesk AI agent: A step-by-step guide

Ready to automate your customer support? This guide shows you exactly how to create a Freshdesk AI agent, from using the built-in tools to deploying a more advanced, flexible AI solution in minutes.

Kenneth Pangan

Kenneth Pangan

Writer

How to automate Freshdesk tickets: The Ultimate 2025 Guide

Tired of manually sorting Freshdesk tickets? This guide walks you through three powerful methods for ticket automation, from built-in rules to intelligent AI agents that can transform your support workflow. Learn how to save time and scale your support effortlessly.

Kenneth Pangan

Kenneth Pangan

Writer
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