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We break down Intercom and Freshdesk so you can pick the right fit, and see how connected AI can make either faster and more accurate.

Freshdesk is a user-friendly help desk for SMBs, but in 2025, its basic AI and automation leave room for improvement. Here’s how to upgrade it.

Torn between Zendesk’s power and Freshdesk’s simplicity? Our 2025 comparison breaks down features, pricing, and AI to help you pick the right fit.

Top Freshdesk alternatives compared by features, pricing, and ease of use for better help desk and customer service solutions.

Learn Freshdesk pricing details to match the right customer service tools to your budget.

Freshdesk offers built-in AI for support automation, but its limitations around customization, transparency, and integration leave many teams searching for better options.

Freshdesk AI is built to help support teams automate replies, classify tickets, and boost speed.

Looking for a better support tool than Zendesk or Freshdesk? Check out 7 platforms with smarter AI and easier ways to help your team work faster.