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A detailed breakdown of the Claude Cowork pricing structure, what you get for your money, and some important limitations you should know about.

Learn the step-by-step process for setting up business hours in Zendesk Talk. This guide covers creating schedules, applying them to phone numbers, and navigating the complexities of AI agents and multi-channel support to ensure a consistent customer experience.

A step-by-step guide to setting up a Zendesk Talk IVR phone tree. Learn best practices for designing your menus, routing calls, and leveraging advanced features to improve your phone support efficiency.

Learn how to navigate the Zendesk callback widget setup in both the classic and modern widgets. This guide covers the different methods and a simpler, AI-powered alternative.

Learn how to set up and manage Zendesk Talk blocked numbers and call filtering. Discover its limitations and explore modern AI alternatives for triage across all your support channels.

A guide to Zendesk Talk's call recording features. We break down what it can do, the major compliance risks, and what it costs, so you can use it effectively without getting into trouble.

A detailed guide to setting up and optimizing your Zendesk Talk greetings and hold music. Learn the key features, best practices, and common challenges to create a professional on-hold experience for your customers.

Learn how Zendesk Talk queue and routing rules work, from group-based vs. skills-based routing to omnichannel setup and automation. Explore key features.