Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
Zendesk AI looks built-in, but its pricing stacks up fast. This guide breaks down the real costs, plans, add-ons, and per-resolution fees, so you can budget with clarity.
Stevia Putri
Tired of vague Zendesk docs and AI features that feel more confusing than helpful? This guide breaks down every Zendesk AI tool, with setup tips, pricing clarity, and real-world use cases — all in one place.
Kenneth Pangan
Explore the top Zendesk AI features that boost agent productivity, improve response times, and make customer support more efficient and personal.
Understand the importance and uses of Zendesk analytics and discover some alternatives that could offer you even more.
Zendesk automations are great for handling time-based tasks, but they have limits too.
Jira Service Management and Zendesk both offer strong support tools. This guide shows how eesel AI works with each to bring smarter automation and better workflows.
Learn how to set up a Salesforce Zendesk integration, sync customer data, and use AI to automate support, sales, and everything in between.
Looking at Zendesk or JSM? This guide breaks down how they handle support, automation, and AI, plus how eesel AI gives you more control and better value.