Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
Thinking about using Mistral’s API? Our 2025 guide breaks down the full Mistral AI pricing structure, including the hidden developer and infrastructure costs you need to consider. Learn how platforms like eesel AI offer a more predictable and powerful alternative for your business.
Kurnia Kharisma Agung Samiadjie
Zendesk Guide powers self-service, but bundled pricing, AI surcharges, and collaboration costs add up fast. Here’s the real breakdown and why eesel AI is a simpler choice.
Kenneth Pangan
Zendesk Suite packs serious support power, but confusing per-agent pricing and costly add-ons make it tricky. Here’s the real breakdown and a simpler AI alternative.
Zendesk ticketing keeps customer requests organized, but native AI falls short. This guide shows its strengths, weaknesses, and how eesel AI delivers smarter, scalable automation.
Most Zendesk Help Centers fall short because knowledge is scattered. This guide shows how AI unifies information, boosts self-service, and turns your help center into a real support engine.
Zendesk AI automation automatically routes tickets, suggests solutions, and reduces manual workloads to improve customer service efficiency.
Stevia Putri
Zendesk workflow automation lets teams streamline tasks, manage ticket routing, and enhance overall support productivity.
Zendesk AI ticketing improves efficiency by handling ticket creation, tagging, and prioritization automatically for faster customer support.