The
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Tired of manually processing returns in Gorgias? This guide walks you through how to use Gorgias chat to gather return reasons and generate an RMA automatically, exploring native tools, common challenges, and how to create a truly hands-off workflow.

Tired of endless "Where Is My Order?" tickets? This guide explores how to use a Gorgias chatbot to check delivery status and delay thresholds. We break down the setup, benefits, and critical limitations of its rule-based system, and introduce a more powerful, flexible AI alternative for e-commerce support.

Tired of manually looking up order details for every customer ticket? This guide walks you through setting up Gorgias automation to attach last order items directly into a macro, saving your team valuable time and personalizing every response. We'll show you how to set it up and how to take your automation to the next level.

Discover the steps to set up Gorgias AI to detect negative sentiment and automatically notify a manager. Explore the limitations and learn how to build a more advanced, reliable workflow.

Is your Gorgias AI struggling to differentiate between simple FAQs and complex, account-specific problems? This guide breaks down how Gorgias AI classifies tickets, where it falls short, and how to achieve true automation with a more flexible solution.

As your ecommerce brand grows, giving VIPs the white-glove treatment is crucial for retention. While Gorgias rules offer a starting point for prioritizing high-value customers, managing complex workflows can be challenging. This guide covers how to set up VIP rules in Gorgias, explores their limitations, and introduces a more powerful, flexible AI solution to truly scale your customer support.

Struggling to get Gorgias AI to draft accurate, personalized responses? This guide walks you through optimizing your help center content for Gorgias's AI Agent, highlights its key limitations, and shows you a more powerful way to unify all your knowledge for truly effective automation.

Struggling with how Gorgias handles reopened SMS tickets? This guide walks you through setting up automation rules to manage replies and maintain a seamless customer experience, even with Gorgias's default limitations.