Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
Choosing between Gorgias and Front? We unpack where each shines, where they fall short, and how AI can give either an instant boost.
Kenneth Pangan
From Shopify strengths to AI gaps, see how Gorgias stacks up in 2025 and what tools can take your support beyond the basics.
Tired of Gorgias’s pricing surprises or Shopify lock-in? We’ve rounded up 10 help desk platforms that offer better flexibility, integrations, and value for your support team.
A 2025 deep-dive into the Gorgias AI agent: how it boosts eCommerce support, its pricing pitfalls, and smarter alternatives like eesel AI.
Stevia Putri
A quick review of Gorgias AI chatbot’s features, pricing, and limitations in 2025.
A clear look at Gorgias AI in 2025, its features, pricing, and where it falls short for support teams not fully on Shopify.
Gorgias Live Chat is a solid choice for ecommerce support, but it can become expensive once you add automation.
Gorgias AI promises faster replies and smoother workflows—but is it the right fit for your support team?