Product
- AI agent
  Automate frontline support
- AI copilot
  Draft replies and assistance
- AI triage
  Route, edit or tag tickets
- AI chatbot
  Chatbot on your site
- AI internal chat
  Instant answers for your team
- AI email writer
  Instant email & ticket drafts
Integrations
- Zendesk
- Confluence
- Freshdesk
- Google Docs
- Slack
- Shopify
- Explore all integrations
  Over 100+ apps supported
Solutions
- AI for Chatbot Ecommerce
  AI live chat for ecommerce
- AI for Agent Assist
  Assist your agents in real time
- AI for Customer Support Automation
  Answer customer questions
- AI for Service Desk
  Answer service desk queries
- AI for IT Operations
  Help your team operates
- AI for IT Service Management
  Support service management
Resources
- Blog
- Customer Stories
- Help Center
Pricing

The
Paperclip

Thoughts on everything AI, customer support and sales.

How to set up a Salesforce Zendesk integration (and make it work for you)

Learn how to set up a Salesforce Zendesk integration, sync customer data, and use AI to automate support, sales, and everything in between.

Kenneth Pangan

Kenneth Pangan

salesforce zendesk plugin screenshot

Understanding Salesforce agentic AI pricing: A clear breakdown

Salesforce Agentic AI has complex, usage-based pricing. This guide compares it with eesel AI’s simpler, flat-rate plans.

Kenneth Pangan

Kenneth Pangan

Salesforce AI: Einstein’s features, use cases, best practices, and alternatives

Salesforce Einstein brings AI into everyday tools like Sales Cloud and Service Cloud.

Kenneth Pangan

Kenneth Pangan