Zendesk AI bot guide: A full review of features & cost in 2025

Tired of manually adding followers to Zendesk tickets? This guide shows you exactly how to use Zendesk to add followers automatically with triggers or macros, saving your team valuable time. We'll walk you through the setup for both methods and explore a more scalable solution for advanced automation needs.

Master Zendesk's side conversation child tickets with our complete guide. We'll walk you through the setup, highlight common pitfalls, and show you how AI can streamline your internal collaboration workflows for faster resolutions.

Tired of endless scrolling through a messy Zendesk macro list? This guide shows you how to Zendesk manage and organize macros by category using the double-colon method. Plus, we'll reveal a smarter, AI-powered way to eliminate the need for manual organization altogether.