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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Illustration of ChatGPT and OpenAI connecting into the Gorgias helpdesk
Customer Service

ChatGPT for Gorgias: 4 ways to connect them, and what each costs

There are four real ways to run ChatGPT inside Gorgias, from the native AI Agent to a DIY API build. Here is how each one works and what it costs.

Rama Adi NugrahaRama Adi NugrahaSep 4, 2026
Illustration of a support agent and an AI assistant working together on a Freshdesk-style ticket inbox
Freshdesk AI

ChatGPT for Freshdesk: 4 ways to add AI to your helpdesk in 2026

There are four real ways to put ChatGPT-style AI into Freshdesk, and one of them is probably already running. Here is what each route does, costs, and skips.

Rama Adi NugrahaRama Adi NugrahaSep 4, 2026
Line illustration of a person at a laptop linked by an OpenAI spark mark to a Zendesk support agent card on a deep green background
Zendesk AI

ChatGPT for Zendesk: the four routes in, and what each actually does

There are four ways to get ChatGPT into Zendesk, and two of them are already there. Here is what each route does, what it costs, and which one actually answers a customer.

Rama Adi NugrahaRama Adi NugrahaSep 4, 2026
Illustration of a secure government AI platform serving military personnel
Trending

ChatGPT Mil: what the Pentagon's secure ChatGPT actually is

OpenAI's ChatGPT Mil just went live on the Pentagon's GenAI.mil for 3 million+ personnel. What it does, its IL5 security, and the lesson for any team.

Alicia Kirana UtomoAlicia Kirana UtomoSep 4, 2026
Hand-drawn illustration of a team gathered around a laptop with an OpenClaw lobster agent connecting to several people
AI

OpenClaw 2.0 review: what actually changed, and is it worth it

An honest OpenClaw 2.0 review: the multiplayer shift, the 16,977-PR release, easier setup, and the catch nobody self-hosting can skip.

Rama Adi NugrahaRama Adi NugrahaSep 4, 2026
Illustration of an OpenClaw agent connecting three people in one shared conversation, marking the OpenClaw 2.0 multiplayer release
Trending

OpenClaw 2.0: what's new in the biggest update yet

OpenClaw 2.0 (v2026.8.1) landed 16,977 pull requests at once and turned the viral single-operator agent multiplayer. Here's what actually changed, and who it's for.

Rama Adi NugrahaRama Adi NugrahaSep 4, 2026
Illustration of Runway Solaris generating a software interface live from user interactions
Trending

Runway Solaris: the AI model that renders software with no code

Runway Solaris is the first Interface World Model, an AI that generates software frame by frame with no code underneath. Here is what it is, how it works, and what the hype is missing.

Alicia Kirana UtomoAlicia Kirana UtomoSep 4, 2026
Illustration of an AI agent writing lessons into a growing wiki knowledge base across three connected layers
Trending

What is WikiSkill? Google's persistent-memory framework for AI agents

WikiSkill is Google Research's framework that lets AI agents compile their own experience into a persistent wiki and evolve reusable skills from it. Here is how it works.

Alicia Kirana UtomoAlicia Kirana UtomoSep 4, 2026
Illustration of a scientist connecting through a central hub to a robotic arm, microscope, and liquid handler
Trending

Anthropic's Model Hardware Standard (MHS): what it is and why it matters

A plain-English guide to Anthropic's Model Hardware Standard (MHS): what it is, how the driver works, the pilot results, and the open catch.

Rama Adi NugrahaRama Adi NugrahaSep 4, 2026

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