eesel AI for SlackSlack AI Agents.
Get instant answers in your workspace with eesel AI.
eesel is a Slack AI agent that connects to your knowledge bases and answers questions directly in channels and DMs. Teams using eesel see up to 80% time savings finding answers, at $0.40 per resolved query.
Hey @eesel, what is the best roast for espresso-based milk drinks like lattes?
Nice. Can you draft a reply to the customer in ticket #4102 who asked about espresso recommendations? Send it for my approval.Nice. Draft a reply to ticket #4102 about espresso recs? Send for my approval.
Why choose eesel AI for Slack AI Agents.
There are other Slack AI Agents on the market. Here is what makes the eesel AI Slack integration different.
Connects to everything your team knows.
eesel AI reads Google Drive, Confluence, Notion, Zendesk, Freshdesk, and more. Every source indexed automatically, so your Slack AI Agent always answers from the latest information, not a snapshot.
Works natively inside Slack.
eesel AI joins as a real Slack AI Agent in your workspace. It reads Slack channels, responds to Slack DMs, and gets @mentioned just like a human teammate. No separate dashboard to manage, no chatbot widget. Just a native Slack AI integration.
Hi team! I'm your new AI teammate. I can help with support tickets, answer internal questions, draft content, and more. DM me or @mention me in any channel.Hi team! I'm your new AI teammate. DM me or @mention me in any channel.
What should I focus on first?
How eesel Integrates with your Slack AI Agents.
No developer needed. No long onboarding. Connect the eesel AI Slack integration in a few clicks.
- 1
Sign up
Create your eesel AI account and install eesel from the Slack App Directory. Authorize in one click and you're in.
- 2
Connect your knowledge
eesel AI reads your Google Drive, Confluence, Notion, Zendesk, and more. Everything indexed automatically. No manual uploads.
- 3
Configure as needed
Choose which channels eesel AI joins, how it responds, and when it escalates. Just describe what you want in plain language.
- 4
Go live
eesel AI starts answering questions in Slack immediately. Your team gets instant answers from day one, with you in full control.
More Slack AI Agent capabilities.
Our Slack AI Agents come equipped with multilingual support, proactive Slack digests, and self-correcting responses to handle complex Slack integrations out of the box.
Too formal. Sound more like a friend, not a support bot.
Got it. Here's the redraft:
Updated draft
Hey! The delay was on our end. Your order shipped and should arrive Thursday.
Learns from corrections
Tell your Slack AI Agent 'that's too formal' or 'we don't do that anymore' and it remembers. Every correction in Slack makes the integration sharper.
Draft for review
Week 1Your order shipped this morning and should arrive by Thursday.
Sent automatically
Your order shipped this morning and should arrive by Thursday.
Replied to Sarah M. in ticket #2847
Earns your trust
Start with the Slack AI Agent drafting responses for your team to review. Gradually go autonomous as confidence builds. You control the pace inside Slack.
Weekly Digest, 2 March 2026
Hey! Here's your weekly digest. Let me know if you want a deeper breakdown on anything.
Proactive updates
Weekly Slack digests, ticket summaries, trend alerts. Your Slack AI Agent doesn't just wait for questions. It reaches out in Slack when something matters.
Who uses eesel's Slack AI Agents.
Teams across functions use the eesel AI Slack integration to answer questions instantly, so people stop waiting and start doing.
Handle customer questions directly from Slack channels using the eesel AI Slack integration. Triage, draft, and resolve without leaving your workspace.
Support · Helpdesk
Answer employee policy questions, onboarding queries, and benefits questions automatically with a Slack AI Agent connected to your knowledge base.
HR · Internal
Resolve common IT requests and how-to questions from Confluence, Notion, and Google Docs. Your Slack AI Agent handles tier 1 without routing to a human first.
IT · Internal
Equip CS teams with a Slack AI Agent that has instant access to product docs and customer history. Faster answers in Slack, better retention.
CS · Retention
See eesel AI for Slack in practice.
Real results from teams already running our Slack AI Agents integration.
Enterprise Payments
“With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.”
Alex Capurro
Chief Innovation Officer, Global Pay
50-80%
time savings for compliance, QA, and dev teams
27,000+
transaction experts with instant knowledge access
100+
countries and industries served
What teams say about eesel AI Agents for Slack.
Real results from real teams running the eesel AI Slack integration.
Our vast documentation needed to be organised. That's where eesel AI comes in. We use the indexing of the sitemap and the simple integration of the chatbot as an iFrame on our site.
David Kohr
System Programmer, vfm Group
We use it to be the first responder to our Helpdesk tickets in Jira. It essentially acts just like an agent would.
Jason Loyola
Head of IT, InDebted
I've tested many AI agent solutions, but so far Eesel is one of the best. It has many features we need, such as broad sources availability, variety of options, integrations, and so on. Highly recommended.
Mikita Tsybulka
Gcore
We needed a turnkey solution for Confluence that met our GDPR requirements and could serve different teams through dedicated Slack bots. eesel AI delivered exactly that, with EU data residency included.
Flemming Ottosen
Development Director, Simployer
With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.
Alex Capurro
Chief Innovation Officer, Global Pay
This app has delivered outstanding results for our team. We've seen significant improvements since integrating AI with our existing knowledge base, and we're excited to expand our usage even further. The support team was exceptional throughout the setup process, especially when configuring multiple integrations.
Przemyslaw Mrugalski
Appxite
Your Slack data stays private with eesel AI.
The eesel AI Slack integration is built for teams with strict security requirements.
Security
SOC 2 compliant processors
eesel AI works with SOC 2 Type II certified processors. We sign data processing agreements on request.
Compliance
EU data residency
Keep your data in the EU. Available as a default option for European teams.
Privacy
Zero model training on your data
Your Slack messages and connected knowledge sources are never used to train AI models.
Infrastructure
Encrypted throughout
All connections are encrypted. Message content is not stored permanently after processing.
More AI Agent integrations.
ZendeskDrafts replies, resolves tickets, escalates when needed. Works inside your existing Zendesk workflows.
Support · Ticketing
Google DriveReads shared drives, folders, and files. Syncs documents, spreadsheets, and presentations.
Knowledge · Storage
ShopifyReads your product catalog and order data. Answers customer questions with real-time info.
E-commerce · Orders
NotionReads your docs, wikis, and knowledge bases. Stays synced as you update content.
Documentation · Wiki
FAQ.
The eesel Slack AI Agent is a native bot that lives inside your Slack workspace. It reads Slack channels and DMs, gets @mentioned, and answers questions automatically from your connected knowledge bases. The Slack AI Agent drafts replies, resolves support tickets, and sends proactive updates. All without leaving Slack. One-click install from the Slack App Directory.
No. The eesel Slack AI Agent is a real teammate, not a chatbot widget. It handles Slack support tickets, drafts content, pulls reports, answers internal questions in Slack channels, and proactively reaches out with updates. It works across your tools through the Slack integration. Not just inside Slack itself.
Yes. You decide which channels eesel joins and what it does in each. It can handle support in #support, send digests in #ops, and answer questions in DMs. Different behavior per channel.
Yes. You can set up scheduled digests, weekly reports, and trend alerts. eesel will message you or your channels on a schedule, or when it notices something worth flagging.
The Slack AI Agent can handle support tickets via Zendesk, Freshdesk, and other helpdesks. All from Slack. It answers internal knowledge questions from your Google Drive, Confluence, and Notion docs, drafts blog posts and help articles, pulls metrics and reports, triages requests, and escalates to helpdesks from Slack. Anything you'd ask a teammate to do.
Yes. Every edit and correction you make in Slack improves future responses from your Slack AI Agent. Tell it in Slack what to do differently. Adjust the tone, update a policy, or flag a wrong answer. And the Slack integration remembers. It learns your preferences over time.
Confidence-based routing. Low confidence = draft for review, not a live reply. If it doesn't know, it says so or escalates. Run simulations before going autonomous.
Yes. Supports 80+ languages. Your team writes in their language, gets answers in their language.
Yes. eesel is SOC 2 Type II compliant and works with SOC 2 compliant processors. EU data residency is available. We sign DPAs. Your data is never used to train models. Messages are processed and not stored beyond what's needed.
Usage-based pricing with per task billing. No platform fee, no per-seat pricing, no monthly minimum. You only pay for what your AI actually does. See the pricing page for full details.
Install eesel AI from the Slack App Directory with one click. Authorize access, connect your knowledge sources, and eesel AI is live in your channels. No developer required.
Yes. You control exactly which channels eesel AI can access. It can work in public channels, private channels, and DMs, each with different behavior rules if you prefer.
Google Drive, Confluence, Notion, Zendesk, Freshdesk, Intercom, SharePoint, websites, PDFs, and more. All sources combined into one knowledge base that eesel AI draws from in Slack.
Slack AI works on your Slack conversation history. eesel AI connects your entire knowledge base (docs, tickets, wikis) and deploys it as an active agent that answers questions, handles requests, and takes action. Not just search.
Deploy your Slack AI Agents.
Install the eesel AI Slack integration. Control how your AI Agents work. Let trust build from there.