Is Breeze Intelligence free? A realistic look at HubSpot's AI costs in 2026

If you're a HubSpot user, you’ve probably seen the buzz around Breeze AI. It's pitched as this amazing suite of tools for automation and efficiency, built right into the platform you use every day. But as you start digging in, a pretty important question pops up, especially around its data tools: Is Breeze Intelligence free?

HubSpot provides a variety of options to suit different business needs, and understanding the real value of these tools is key. This article is here to give you a straight answer. We’ll break down what’s included, how the credit system works, and how to get AI running effectively in your HubSpot world.

What is HubSpot Breeze AI?

First things first, let's clear up the name. "Breeze" isn't one single product. It’s the brand HubSpot uses for its whole collection of AI tools. It generally falls into three main buckets:

• Breeze Assistant (or Copilot): This is your AI helper, baked right into the HubSpot platform. Think of it like having ChatGPT on standby to help you write marketing emails, summarize notes in your CRM, or draft a blog outline. It’s all about helping you work a bit faster.

• Breeze Agents: These are a step up. Agents are AI teammates that can handle tasks with multiple steps. You can set up agents for things like prospecting new leads, scheduling social media posts, or answering customer support tickets. They're the "doers" of the Breeze family, designed to support your team's productivity.

• Breeze Intelligence: This is the data-crunching part of the suite, which grew out of HubSpot's acquisition of Clearbit. Its main job is to work in the background to make your CRM data smarter. It focuses on three key things: data enrichment (filling in missing contact and company details), tracking buyer intent (seeing which companies are checking you out), and making your website forms shorter.

Is Breeze Intelligence free? The short answer is no

While you might get a taste of some basic AI features in HubSpot's free CRM, Breeze Intelligence is available through HubSpot's tiered plans. It is a premium feature that operates on a clear cost model: you use a paid subscription to HubSpot, and usage is managed through a credit system.

This is an evolution for HubSpot users. For years, HubSpot offered a free "Company Insights" feature. This evolution to Breeze Intelligence means that same functionality is now part of a much more robust and capable suite.

Here’s a simple breakdown of how HubSpot’s AI pricing works:

• You need a subscription: To access these advanced features and purchase credits, you have to be on a paid HubSpot plan (Starter, Professional, or Enterprise). The specific AI features you can use are tailored to which plan you have.

• It runs on credits: The system is powered by "HubSpot Credits." Each paid subscription includes a certain number of credits each month. Different AI actions, such as enriching a company record or having an AI agent reply to a ticket, use from your monthly credit allotment.

HubSpot makes it easy to purchase extra credit packs if your team's needs grow.

Here's a look at the monthly credits HubSpot includes with its plans:

Highest level of subscription	Included HubSpot credits (per month)
Starter	500
Professional	3,000 (or 5,000 with Data Hub)
Enterprise	5,000 (or 10,000 with Data Hub)

What you get with Breeze Intelligence (and considerations to keep in mind)

Breeze Intelligence has some genuinely helpful features designed to streamline your workflow.

What Breeze Intelligence does

• Data enrichment: This automatically fills in the blanks on your company and contact records. For instance, when a new company is added, it can populate fields like company name, industry, and number of employees.

• Buyer intent tracking: This feature helps you see which companies are visiting important pages on your website. Your sales team can use this signal to focus on leads that seem most interested in your services.

• Form optimization: This lets you shorten the forms on your website, making it easier for people to sign up. Breeze Intelligence fills in the rest behind the scenes, helping to boost your conversion rates.

Considerations for scaling your AI strategy

While these features provide a strong foundation, there are a few things to keep in mind:

• Specialized data needs: HubSpot's data enrichment is a powerful starting point, though some teams with very specific B2B niche requirements may choose to complement it with manual research or other specialized tools for complete coverage.

• Optimized for the HubSpot ecosystem: Because Breeze is a native HubSpot tool, it’s built to work perfectly within HubSpot's rules. If you want to connect it to knowledge sources outside of HubSpot, you might consider using complementary AI tools to add that extra layer of flexibility.

• Reliable and convenient: The general feeling among users is that having AI inside HubSpot is incredibly convenient. It is a reliable tool for a wide range of tasks, providing a unified experience for teams that want everything in one place.

The efficiency of a unified platform

The integration of AI directly into the platform is one of HubSpot's greatest strengths. It allows for a seamless flow of data across your CRM, ensuring that your tools are tightly connected.

When your AI is part of your CRM, your data and processes are unified. For teams that have information stored in other places - like troubleshooting guides in Confluence or solutions in Slack - using complementary tools can help bridge those gaps while keeping HubSpot as your primary source of truth.

HubSpot's credit-based pricing also allows for a scalable model. As your business grows and your usage increases, you can adjust your credit allotment to match your needs.

A flexible and transparent complementary option: eesel AI

This is where eesel AI can serve as a great addition to your setup. It was designed to work alongside your existing tools, providing an extra layer of flexibility. While HubSpot acts as your central hub, eesel AI can help you connect to even more knowledge sources.

• Go live in minutes: eesel AI is designed for quick implementation. With eesel AI, you can get up and running on your own in a few minutes. It has one-click integrations with tools like Zendesk, Freshdesk, and Intercom.

• Predictable costs: We believe in clear pricing. eesel AI has straightforward, tiered pricing with no hidden fees, helping you budget with confidence.

• Connect all your knowledge: While Breeze is optimized for the HubSpot ecosystem, eesel AI securely connects to over 100 knowledge sources. It can learn from your Confluence wikis, Google Docs, and Slack conversations to provide context-aware answers.

• Test before you launch: eesel AI includes a simulation mode. You can test your AI on your past tickets in a safe environment to see how it performs before it ever talks to a customer.

Feature	HubSpot Breeze Intelligence	eesel AI
Setup	Seamlessly integrated into HubSpot	Truly self-serve; you can go live in minutes
Pricing model	Scalable credit system	Transparent monthly/annual plans
Knowledge sources	Optimized for HubSpot data	Connects to 100+ sources (help desks, wikis, chat)
Integrations	Native HubSpot integration	Plugs into your existing help desk and tools
Testing	Efficient preview options	Powerful simulation on your historical tickets

Maximizing your HubSpot experience

So, to circle back to the original question: Breeze Intelligence is a premium, powerful tool that adds significant value to the HubSpot ecosystem. It is an excellent choice for teams committed to HubSpot who want a unified and reliable AI experience.

For businesses that want to expand their AI's reach to even more external tools, looking at complementary options like eesel AI is a smart move. The best AI strategy is one that leverages HubSpot's core strengths while adding specialized tools where they fit best.

If you’re ready for powerful AI that works alongside the tools you already have, you can get started with eesel AI for free to see how it enhances your business.