Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Instinct AI for customer follow-ups: both sides of the chase
Instinct AI can chase your clients from your Gmail, and your customers' Instincts are already chasing your support team. Here is how to handle both sides.

Instinct AI for project management: what it tracks, and what it can't see
Instinct AI can track your to-dos, catch deadlines and chase follow-ups, but it has no connector to Asana, Jira, Linear or Notion. Here is where it fits.

Town AI for customer meeting preparation: briefs, routines and limits
How Town AI preps you for customer meetings: the Meeting Brief and Attendee Research routines, what they read, which plan runs them automatically, and the support history they miss.

Instinct AI for marketing: why it matters more as your customer's shopper
Instinct AI is licensed for personal use, so it's a weak marketing tool. As an agent that shops for your customers, it changes how marketing works. Here's what to do.

Town AI for Slack: what @Town can do, what it can't, and the cost
Town AI for Slack explained: the two connections, what @Town does in a thread, which Slack sends need your approval, and when a shared team channel needs another tool.

7 best Town AI alternatives in 2026, compared on price, approvals and teams
The best Town AI alternatives in 2026, from flat-priced texting assistants to inbox AI that never sends, compared on price, approvals and team plans.

Instinct AI for work: what it can do around your job, and where it stops
Instinct AI is licensed for personal use only. Here is the work-adjacent admin it handles well, what to keep away from it, and what IT teams should check.

Town AI review (2026): what the Townie does well, and where it stops
An honest Town AI review: how the Townie learns your work, what routines and integrations it runs, what it costs, and the jobs it isn't built for.

OpenAI Dots for research: what to watch, what to verify
How to use OpenAI Dots for research: recurring watch lists, read-only proactive research, when to use deep research or ChatGPT Work instead, and how to check what your dot finds.
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