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SaaS company Cienapps: Making the most of great Confluence docs in a chatbot
Customer Stories

SaaS company Cienapps: Making the most of great Confluence docs in a chatbot

Cienapps took all of their knowledge base and gave the AI some parameters to operate on. No access to the internet or noisy sources means no hallucinations, or incorrect responses.

Katelin TeenKatelin TeenSep 4, 2025
GENERAL BYTES integrates eesel AI with Confluence and Telegram
Customer Stories

GENERAL BYTES integrates eesel AI with Confluence and Telegram

GENERAL BYTES is a leading Bitcoin ATM manufacturer. They use eesel AI to integrate their Confluence and Telegram for fast and accurate answers to customer questions.

Katelin TeenKatelin TeenFeb 6, 2025
InDebted's new helpdesk agent: eesel AI
Customer Stories

InDebted's new helpdesk agent: eesel AI

You can deflect 15% of incoming Jira tickets by plugging eesel AI into Jira - just like InDebted did. Read on to discover more.

Stevia PutriStevia PutriNov 5, 2025
How XYZ Reality uses AI to support its high-tech construction gear in Freshdesk
Customer Stories

How XYZ Reality uses AI to support its high-tech construction gear in Freshdesk

By adding eesel AI to Freshdesk, XYZ Reality built a support system that lives up to their own brand promises: Speed and precision.

Katelin TeenKatelin TeenSep 4, 2025
Getting energy back to support customers: Altid Energy's Zendesk AI setup
Customer Stories

Getting energy back to support customers: Altid Energy's Zendesk AI setup

Altid Energy use eesel AI to automate their support by providing instant drafted replies for their support agents.

Katelin TeenKatelin TeenSep 3, 2026
E-commerce at scale: Brytesoft automates their Zendesk support for software keys
Customer Stories

E-commerce at scale: Brytesoft automates their Zendesk support for software keys

Brytesoft uses eesel's Zendesk integration to offer 24/7 support and keep customers happy, while efficiently managing their ticket volume.

Katelin TeenKatelin TeenSep 4, 2026
How Dreamscape Learn taught an AI to handle their VR ed-tech support tickets
Customer Stories

How Dreamscape Learn taught an AI to handle their VR ed-tech support tickets

Dreamscape Learn uses eesel AI to automate their technical support for instant service - allowing their team to handle complex tickets.

Katelin TeenKatelin TeenSep 3, 2026
Ecosa rests easy with eesel AI automating Zendesk tickets and live chat
Customer Stories

Ecosa's experience with Zendesk automation and live chat using eesel AI

"We chose eesel AI because it offers multi-channel data input options, allowing us to fully leverage the advantages of large models."

Stevia PutriStevia PutriNov 5, 2026

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