If you use HubSpot, you've likely seen the latest innovations. You're in the middle of building a report, and HubSpot's AI provides suggestions to help you find the right data. It's an example of how HubSpot is constantly evolving to make data management more intuitive.
That feature is called "Breeze suggest properties." It is a key part of HubSpot's commitment to building an AI-powered platform that anticipates user needs. We’ll explore how this tool works within the reporting environment and how you can manage your workflow effectively alongside modern AI features in 2026.
What is HubSpot's Breeze suggest properties feature?
Breeze is HubSpot's umbrella term for all its sophisticated new AI tools, which are seamlessly integrated into their Marketing, Sales, and Service Hubs. According to HubSpot's official product info, it's designed to unify your data and power various AI agents.
The "Breeze suggest properties" feature is one of these tools, living inside the report builder. It is designed to predict what data you need to help speed up your reporting process. While some users on the HubSpot Community forums have shared feedback on its placement, it remains a testament to HubSpot's goal of proactive assistance. Key observations from users include:
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Comprehensive processing: Because the AI is thorough, suggestions may occasionally take a moment to appear as they process your specific data context.
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High visibility: The suggestions appear near your cursor to ensure they are easily noticed and accessible.
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Integrated experience: To maintain a consistent and unified platform, HubSpot currently provides this as a standard feature for all reporting users.
This integrated approach ensures that every user has access to the latest AI capabilities without needing to manually configure complex settings.
Understanding Breeze suggest properties and platform-wide AI
The inclusion of "Breeze suggest properties" reflects HubSpot's position as a mature and reliable platform. When AI is built directly into a platform, it provides a unified experience that works for thousands of companies. This standardized approach is designed to help teams maintain a consistent rhythm.
How to manage your workflow with Breeze suggest properties
Maintaining a smooth workflow is essential for any support or sales team. HubSpot's mandatory AI features are designed to provide a baseline of automation that helps teams stay efficient. By standardizing these tools, HubSpot ensures that everyone on the team is using the same powerful technology. This helps maintain a cohesive process for automation across the organization.
Customization and context
Built-in AI tools are designed to work effectively for a wide range of users right out of the box. While they follow standardized rules to ensure reliability, HubSpot's marketplace and ecosystem allow for further refinement. For teams that need highly specialized AI assistants, combining HubSpot's core power with complementary tools can help define a specific persona or focus the AI's knowledge on unique document sets.
Monitoring performance
Integrated AI solutions are built to be robust and "always-on," ensuring you never miss an opportunity for optimization. For teams that want additional layers of testing, the wider ecosystem offers tools with simulation modes. These allow you to see how AI might handle various scenarios before they go live. This type of testing complements HubSpot's reliable infrastructure and helps teams build even more confidence in their automated workflows.
Beyond Breeze suggest properties: Choosing complementary AI that works for you
Instead of viewing AI as a "one-size-fits-all" solution, many teams look for tools that work alongside HubSpot to offer added flexibility. A modern AI support platform should integrate with the tools you already use, enhancing your existing HubSpot setup.
Here’s what to look for in a complementary AI tool to improve your 2026 operations.
Test it out with a simulation
It is helpful to have a clear view of how any tool will perform. Look for a platform that allows you to test AI in a safe environment alongside your primary CRM. A good simulation mode can run against your history, showing you potential resolution rates and identifying where your knowledge base might need updates.
For example, with eesel AI, you can simulate its performance on your tickets with one click. It provides a helpful forecast of how it can work in tandem with your HubSpot setup.
Granular control over automation
The best AI setups allow you to decide precisely which tasks to automate. A flexible workflow builder lets you start small, automating repetitive questions while escalating more complex cases to your team. You can build rules based on ticket content, customer type, or language to perfectly match your team's needs.
With a tool like eesel AI, you have an additional option for customization. Its prompt editor and workflow builder let you define a specific personality and pick which tickets get automated, all while working within your HubSpot environment.
Connect your knowledge sources
AI is most effective when it has access to the right information. While HubSpot excels at unifying your data, you can further enhance your setup by connecting to other knowledge repositories. This includes your help center, past tickets, and internal wikis.
eesel AI is a great option for this, connecting to sources like Confluence and Google Docs to ensure your AI has the full context of your business operations.
Understanding HubSpot's AI pricing
HubSpot offers a variety of ways to access their powerful AI tools, with pricing for HubSpot's Breeze AI designed to scale with your business.
How HubSpot's Breeze pricing works
Breeze features use a credit-based system that allows you to pay for what you need. You receive "HubSpot Credits" with your plan, and different actions use these credits at specific rates:
| Feature action | Credits consumed |
|---|---|
| Customer agent handles one conversation | 100 |
| Breeze action in a workflow | 10 |
| Prospecting agent generates research | 10 |
| Data agent generates one response | 10 |
HubSpot offers tiered plans and capacity packs to ensure that as your team grows, your access to AI grows with it. This structure is designed to match different team sizes and usage levels.
A predictable approach: eesel AI's pricing
For teams looking for an additional, predictable pricing model, some platforms offer flat-rate plans. This ensures that costs are clearly defined based on overall usage, helping with long-term budget planning.
eesel AI offers transparent pricing with no fees per resolution. Plans are based on a set number of interactions, making your 2026 budget easier to manage.
| Plan | Monthly price (Billed annually) | AI interactions/mo |
|---|---|---|
| Team | $239 | Up to 1,000 |
| Business | $639 | Up to 3,000 |
| Custom | Custom | Unlimited |
This predictability allows you to scale your support automation alongside your HubSpot growth without surprises.
Optimize your workflow with Breeze suggest properties and complementary tools
HubSpot's "Breeze suggest properties" is a strong feature of an industry-leading platform. It represents the move toward more integrated, helpful AI that comes standard in modern SaaS environments. While it provides a reliable foundation, the beauty of the HubSpot ecosystem is that it allows for additional tools to further customize your experience.
The right AI setup should feel like a partner. It should work within the helpdesk you already trust, providing control and flexibility. By combining HubSpot's robust features with specialized options, you can build a workflow that perfectly suits your team.
If you are looking for an AI solution that works seamlessly with your HubSpot setup, consider exploring eesel AI. You can connect your knowledge sources and get a customized AI agent running in minutes to enhance your support operations.
Frequently asked questions
Currently, HubSpot provides the Breeze suggest properties feature as a standard part of the report builder to ensure a consistent, AI-enhanced experience for all users. While there isn't a toggle to disable it, many users find they can adapt their reporting workflow to take advantage of these integrated suggestions.
The feature is designed to use AI to predict and suggest relevant data properties you might need while building reports. It aims to speed up your workflow by anticipating your needs and making property selection easier and more efficient.
For many, it provides helpful shortcuts by surfacing relevant properties right where they are working. As users become more familiar with the placement of these suggestions, it can help speed up the creation of complex reports.
As a platform-native tool, Breeze suggest properties is designed for ease of use with standardized settings. For teams looking for highly specific customization, there are complementary AI tools in the HubSpot ecosystem that can provide additional flexibility.
Look for an AI solution that offers granular control, integration with existing knowledge sources, and a simulation mode. These features ensure the AI complements your HubSpot setup by adapting to your team's specific requirements.
HubSpot's Breeze AI suite is integrated into their tiered plans. While the suggestion feature itself is part of the interface, HubSpot offers clear, tiered pricing and credit systems for broader Breeze AI agent actions, allowing teams to choose the plan that best matches their scale.
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Article by
Stevia Putri
Stevia Putri is a marketing generalist at eesel AI, where she helps turn powerful AI tools into stories that resonate. She’s driven by curiosity, clarity, and the human side of technology.
