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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Ecosa's experience with Zendesk automation and live chat using eesel AI
"We chose eesel AI because it offers multi-channel data input options, allowing us to fully leverage the advantages of large models."

eesel AI vs Stylo: A comparison of Zendesk AI automation tools
Stylo AI and eesel AI are both powerful tools for Zendesk. See how they compare and which would work best for your support operations.

Evaluating the performance of AI agents using Zendesk QA: A 2026 guide
Learn the ins and outs of evaluating AI agent performance with Zendesk QA. We cover its robust features, key considerations, and how to complement your setup with proactive testing.

Explore recipe: how to report on first reply time in Zendesk
Tracking First Reply Time in Zendesk Explore is essential for success in 2026. This guide covers the official recipe for reporting on FRT and explores how to move from insightful analysis to proactive improvement with AI-powered automation.

How to export Zendesk data to Excel or Power BI: A complete guide
Looking to expand on Zendesk's comprehensive reporting? This guide covers every method to export your Zendesk data to Excel or Power BI, from native CSV files to direct API connections, and introduces a complementary way to get insights.

Your complete guide to using a FAQ schema generator
Even after Google's updates, FAQ schema remains a powerful SEO tool. This guide covers what it is, how generators work, and how you can automate the entire process to save time and improve rankings.

Freshworks vs Zendesk: A complete 2026 comparison
Deciding between Freshworks and Zendesk for your customer support in 2026? This guide breaks down the key differences in AI, scalability, and pricing to help you make an informed choice, and introduces a smarter way to upgrade your support without switching platforms.

Help Scout vs Zendesk: A complete comparison for 2026
Choosing between Help Scout and Zendesk? Our guide breaks down the key differences in features, pricing, and AI capabilities to help you decide which platform best fits your support team's needs.

How do I automate blog writing and content creation using eesel AI?
Struggling to scale your content production? This guide details how to automate blog writing and content creation using the eesel AI blog writer, the tool we used to grow from 700 to 750,000 daily impressions in 3 months.
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