Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Chatty pricing in 2026: every plan, limit, and real monthly cost
Chatty pricing runs from a free plan to $199 a month, plus $0.40 per extra AI conversation. Here is what each plan covers, what counts, and what stores really pay.

What is Cloudflare Clairic? The extraction model, explained
Cloudflare Clairic explained: how the new extraction model pulls typed values out of emails and receipts, what it costs, its limits, and where it fits in support.

Inception Mercury 3 review: real speed, real limits, and who it's for
My Inception Mercury 3 review: a 3.7/5 diffusion model that is fast where it counts, with a slow tail, medium-effort benchmarks and a few trade-offs to test first.

Support workforce forecasting: volume, Erlang C, shrinkage and shifts
Support workforce forecasting in five steps: interval volume, handle time, Erlang C, shrinkage and a weekly accuracy check, plus how an AI agent changes the math.

MiniMax M3.1 Flash review: a 3.5/5 agent workhorse that trails DeepSeek on code
My MiniMax M3.1 Flash review: flat $0.15/$0.60 pricing, a real win on agent automation, a loss to DeepSeek V4.1 Flash on coding, and who should use it.

TorchNeuron explained: AWS's native PyTorch backend for Trainium
TorchNeuron runs existing PyTorch code on AWS Trainium by switching the device to neuron. What changed, what a chip costs, and where the one-line promise stops.

Inception Mercury 3 pricing: launch vs list price, and what a task really costs
Inception Mercury 3 pricing in full: the $0.10/$0.35 launch rate, the $0.20/$0.70 list price behind it, cached input, free tokens, and real cost per task vs rivals.

EU AI Act for customer service: what support teams must do in 2026
The EU AI Act for customer service in plain words: which support AI must say it's AI, what counts as a good disclosure, the emotion AI ban, and the high-risk edge cases.

Inception Mercury 3: the 1,000 token-per-second diffusion LLM, explained
Inception Mercury 3 is a diffusion LLM that writes whole drafts at once. What it is, how fast it really runs, Inception's benchmarks, price and who should use it.
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