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Thoughts on everything AI, customer support and sales.
Explore 8 of the best tools available today and see which one fits your needs.
Kenneth Pangan
Understand the importance and uses of Zendesk analytics and discover some alternatives that could offer you even more.
Decagon AI offers advanced tools for customer support, but isn’t the right fit for every team. Learn where it shines, where it falls short, and how solutions like eesel AI compare.
Decagon AI just raised $131 million, bringing its valuation to $1.5 billion. The company is setting a new standard in AI-powered customer support with fast, flexible agents used by brands like Duolingo, Notion, and Chime.
AI is making Gmail smarter, not harder. From drafting better emails to fully automating team support, these top extensions help you save time and stay in control.
A practical guide to using AI and automation to speed up support, lower costs, and make your team more efficient with tools like eesel AI.
AI triage tools help support teams handle incoming requests by automatically analyzing, tagging, and routing messages based on urgency, topic, and sentiment.
Wish your PDFs could just explain themselves? These 7 AI tools make that dream real—no decoder ring required.