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Check out the top customer service software platforms for 2025 and learn how advanced AI tools and smart automation can make your support team more efficient and improve customer satisfaction.

AI personal assistants in 2025 do more than set reminders — they automate tasks, handle support, and keep your day on track.

AI copilots are like digital sidekicks that help you work faster and smarter. Find out what they are, how they work, and why they’re becoming a must-have for modern teams.

Explore 8 of the best tools available today and see which one fits your needs.

Understand the importance and uses of Zendesk analytics and discover some alternatives that could offer you even more.

Decagon AI offers advanced tools for customer support, but isn’t the right fit for every team. Learn where it shines, where it falls short, and how solutions like eesel AI compare.

Decagon AI just raised $131 million, bringing its valuation to $1.5 billion. The company is setting a new standard in AI-powered customer support with fast, flexible agents used by brands like Duolingo, Notion, and Chime.

AI is making Gmail smarter, not harder. From drafting better emails to fully automating team support, these top extensions help you save time and stay in control.