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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Two people reviewing an AI-drafted reply next to the Help Scout logo
Helpscout AI

AI responses for Help Scout: how to draft and automate replies

How to add AI responses to Help Scout, from the built-in AI Drafts and AI Answers to a dedicated agent that drafts or sends replies inside your mailbox.

Rama Adi NugrahaRama Adi NugrahaSep 25, 2026
The best AI support agents for customer service in 2026
Guides

The 10 best AI support agents for customer service in 2026

A comparison of the best AI support agents for customer service in 2026, including what each tool does, who it fits, and what it costs.

Riellvriany IndriawanRiellvriany IndriawanSep 25, 2026
Hand-drawn illustration of an AI agent loop next to a developer at a terminal
Guides

Strands harness: AWS's open-source AI agent, explained

What the Strands harness actually is: AWS's open-source, bring-your-own-model AI agent, the '28% cheaper' benchmark claim examined, and where it fits.

Rama Adi NugrahaRama Adi NugrahaSep 24, 2026
Image alt text
Guides

7 AI tools for content creation compared in 2026

Struggling to keep up with content demands? Discover the top 7 AI tools for content creation that can help you brainstorm, write, design, and optimize your content faster. From complete blog post generators like eesel AI to visual creation with Canva AI, find the right tool for your workflow.

Stevia PutriStevia PutriSep 24, 2026
A content marketer's desk with floating UI cards for blog drafts, brand voice, SEO scores, and headline performance graphs - illustrated in eesel blue.
Guides

I tested 8 of the best AI tools for content marketing in 2026

A hands-on guide to the 8 AI tools for content marketing actually worth a seat in your stack in 2026 - from keyword-to-publish SEO blog engines to brand-voice editors.

Alicia Kirana UtomoAlicia Kirana UtomoSep 24, 2026
Banner image for 8 best AI tools for customer support automation in 2026
Guides

8 best AI tools for customer support automation in 2026

A curated comparison of the 8 best AI customer support automation tools, featuring pricing, key capabilities, and ideal use cases for each platform.

Stevia PutriStevia PutriSep 24, 2026
Illustration of the best AI tools for HubSpot Service Hub, with the HubSpot logo
Guides

The 7 best AI tools for HubSpot Service Hub in 2026

We compared the best AI for HubSpot Service Hub, from HubSpot's own Breeze Customer Agent to third-party layers that plug straight in. Here's who each one is for.

Riellvriany IndriawanRiellvriany IndriawanSep 24, 2026
Illustration of a support agent and a globe surrounded by greetings in many languages
Guides

The 8 best AI tools for multilingual customer support in 2026

I tested the best AI for multilingual support, from eesel and Zendesk to Ada and Tidio. Real language coverage, pricing, and who each one is actually for.

Kurnia Kharisma Agung SamiadjieKurnia Kharisma Agung SamiadjieSep 24, 2026
8 AI writing tools compared for 2026
Guides

8 AI writing tools compared for 2026

A detailed review of the 8 best AI writing tools for 2026. We compare Jasper, Copy.ai, Sudowrite, Surfer SEO, Grammarly, and eesel AI to help you find the right tool for your specific writing needs, from SEO content to fiction.

Stevia PutriStevia PutriSep 24, 2026

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