Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Grok Bot for Zendesk: what it can and can't do in 2026
xAI's own example prompt tells Grok Bot to work your Zendesk queue. Here's how to actually wire it up, what breaks, and the safer alternative.

Grok Bot for customer support: what it can and can't do (2026)
Grok Bot can sign into your helpdesk and work the queue, but its shape is wrong for production support. Here's what it does, what it can't, and what to use instead.

TypeSafe Jev review: the 'System One' model that gives AI the properties of code
A hands-on TypeSafe Jev review: what the System One model actually does, whether the speed, price and 'can't hallucinate' claims hold, and where a typed-decision model fits real work.

TypeSafe Jev: the first System One model, explained
A plain-English guide to TypeSafe Jev, the System One model that turns unstructured state into typed yes/no, pick-one, and score decisions your code can trust.

The 8 best Claude Slides alternatives in 2026
The best Claude Slides alternatives in 2026, tested and compared: Gamma, Plus AI, Canva, Beautiful.ai, Copilot, Gemini, and more, with real pricing.

Claude Code projects: how to set up and ship real work (2026)
A practical guide to Claude Code projects: the new Projects feature, the CLAUDE.md and subagent setup that makes them repeatable, real pricing, and what to build.

Claude Slides: how Claude actually makes presentations
Claude Slides is real, but it is one of three ways Claude makes presentations. Here is what the canvas tool, the .pptx file creation, and the PowerPoint add-in each do.

Claude Slides review: I tested every way Claude builds a deck
A hands-on Claude Slides review: what the new deck tool does, the file-creation and PowerPoint routes, where it shines, where it falls short, and plan access.

Claude Docs review: I tested Claude's file creation, and it's a code interpreter
A hands-on Claude Docs review: what Claude's file creation actually does, where it shines, the security catch, plan access, and when to reach for a teammate instead.
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