7 best Metaview alternatives for recruiting & support in 2025

So, you’re on the hunt for Metaview alternatives. You’ve probably seen what AI can do for recording and analyzing conversations and are now wondering, "What else is out there?"

Metaview has earned its reputation for helping recruiting teams whip their interview process into shape. But what if you could take that same AI magic and point it at other parts of your business, like customer service or internal IT help? The same tech that can summarize an interview can also help resolve a support ticket or answer a question in Slack.

In this guide, we’ll walk through the top alternatives to Metaview. We’ll look at great tools for recruiting, but we’ll also explore some powerful options that use conversational AI to help out across your entire company.

What is Metaview and why consider Metaview alternatives?

Metaview is an AI notetaker and interview intelligence tool built specifically for recruiting teams. You can think of it as a smart assistant that joins your calls, transcribes everything, and then spits out organized notes and summaries.

Its main purpose is to free up recruiters and hiring managers from the slog of note-taking so they can actually focus on the candidate. It hooks into Applicant Tracking Systems (ATS) and helps standardize how everyone evaluates candidates, which can lead to faster, more data-backed hiring decisions. For its niche, it’s a great tool that can save a recruiting team a ton of time each week.

But its biggest strength is also its main limitation. Metaview is for recruiting, and that’s it. If you’re hoping to find an AI platform that can also field customer support tickets, answer questions for your own team, or run a website chatbot, you’re going to hit a wall. That’s a pretty big drawback if you want a single AI tool that can add value in more than one department.

Our criteria for picking the best Metaview alternatives

To keep things fair, we looked at every tool through the same lens. Here’s what we paid attention to:

• Core AI skills: How well does it transcribe, summarize, and analyze conversations? Does it actually get the context right?

• Main job: Is it a niche tool for recruiters, a general assistant for any meeting, or a broader platform for things like customer support?

• Integrations: How nicely does it play with the software you already use every day, like help desks, knowledge bases, and CRMs?

• Setup process: Can you get it up and running yourself in a few minutes, or do you have to schedule a sales demo and sit through a long onboarding?

• Price and value: Is the pricing clear and easy to understand? Or are you going to get some nasty surprises on your bill?

Metaview alternatives at a glance

Don’t have time to read the whole thing? Here’s the quick-and-dirty summary of our top picks.

Tool	Best For	Key Feature	Pricing Starts At
eesel AI	Customer & Internal Support Automation	Unified knowledge hub & customizable workflow engine	$239/mo (annual)
BarRaiser	AI-driven Interview Quality	Interviewer training & bias detection	Custom
Noota	Detailed Interview Intelligence	Conversation intelligence metrics (sentiment, ratios)	$29/user/mo
Fireflies.ai	General Meeting & Conversation Search	Smart search across all past meetings	$10/user/mo
Bluedot	Simple, No-Bot Recording	Discreet recording via Chrome extension	$14/user/mo
Humanly	End-to-End Recruiting Automation	Automated screening & scheduling	Custom
Evidenced	All-in-one Interview Platform	Live interview guidance & structured builder	Custom

The 7 best Metaview alternatives in 2025

Alright, let’s get into the details of each platform to see which one might be the right fit for you.

1. eesel AI

If you like the concept of conversational AI but want it to do more than just recruiting, you should take a look at eesel AI. It’s built for teams that need to automate support for both customers and their own employees, turning conversations into actions instead of just notes.

Why we chose it

eesel AI is a full-on workflow engine. Instead of just analyzing an interview after the fact, it actively helps with real business tasks. It connects to your help desks like Zendesk and Freshdesk, learns from all your existing knowledge in places like Confluence and Google Docs, and can automate work right inside chat tools like Slack. It’s the logical next step for companies trying to scale their support without just hiring more people.

eesel AI's copilot helping a support agent in Freshdesk, showcasing one of the top Metaview alternatives.

Pros:

• More than just notes: It’s a real workflow tool that can sort tickets, update fields in your help desk, and even make API calls to other systems to grab info or get something done.

• Actually self-serve: You can sign up, connect your tools, and go live in minutes. This is a huge plus compared to niche recruiting tools that often make you sit through a demo just to see the product.

• Brings all your knowledge together: It learns from everything, past support tickets, help articles, internal wikis. This creates a single source of truth that helps it give more complete and accurate answers.

• Test it with zero risk: You can run the AI on thousands of your past support tickets to see exactly how it would have handled them. This lets you check the ROI and find any knowledge gaps before you ever switch it on for real customers.

Cons:

• It’s not specifically built for live recruiting interviews or giving real-time feedback to candidates.

• The most advanced automation features, like custom API calls, are part of the higher-tier plans.

Pricing

eesel AI has transparent, interaction-based pricing. There are no per-resolution fees, so your bill won’t shoot up just because you had a busy month.

• Team Plan: $239/month (billed annually) for up to 1,000 AI interactions, 3 bots, and integrations with Slack and your knowledge bases.

• Business Plan: $639/month (billed annually) for up to 3,000 AI interactions, unlimited bots, and access to key features like training on past tickets, AI Actions (for triage), and the very useful simulation mode.

• Custom Plan: For enterprise-level needs with unlimited interactions, advanced security, and custom workflows.

If you want to use conversational AI to help your customer and employee support teams, eesel AI is the obvious choice.

2. BarRaiser

Why we chose it

BarRaiser is an interview intelligence platform that’s all about making your interviews better. It’s less about taking notes and more about coaching your interviewers, keeping things consistent, and actively trying to reduce bias in the hiring process.

Pros

It’s a great tool for companies that are serious about their Diversity, Equity, and Inclusion (DE&I) goals. It can give interviewers real-time tips during calls, provides structured scorecards, and offers deep analytics on interview quality and potential bias.

Cons

It might be more complicated than what a team just looking for a simple notetaker needs. The biggest headache is the lack of public pricing. You can’t find any pricing info on their site and have to book a demo, which really slows down the whole evaluation process.

Pricing

Pricing isn’t public. You have to get in touch with their sales team for a custom quote.

3. Noota

Why we chose it

Noota is a solid, direct alternative to Metaview that also lives in the recruiting world. It records and transcribes interviews, but its standout feature is how deep it goes with conversation metrics.

Pros

Noota gives you some interesting insights you won’t find in simpler tools, like sentiment analysis and the talk-to-listen ratio for everyone on the call. This can help hiring managers get a better feel for a candidate’s communication style. Its customizable templates are also handy for getting the whole team on the same page.

Cons

Just like Metaview, it’s pretty much all about recruitment. Getting the custom templates configured just right can also take a bit of work. And while some review sites list pricing, their official website was down when we checked, making it tough to confirm their current plans.

Pricing

Based on what we could find from third-party sources, here’s Noota’s pricing:

• Pro Plan: $29 per user/month.

• Business Plan: $49 per user/month.

4. Fireflies.ai

Why we chose it

Fireflies.ai is one of the most popular AI meeting assistants out there, and for good reason. It’s a general-purpose tool that works for any kind of meeting, not just interviews. Its "smart search" feature is the real magic trick, turning all your past conversations into a searchable library.

Pros

You can search for keywords, topics, and action items across every meeting your team has ever recorded. It connects with a ton of different CRMs and project management tools, so it’s easy to push meeting notes into your existing workflows. The pricing is also very clear and affordable.

Cons

Because it’s a jack-of-all-trades, it doesn’t have the recruiting-specific features you’d find in Metaview, like deep ATS integrations or candidate scorecards. It’s excellent for notes and search, but it won’t help you manage a hiring pipeline.

Pricing

Fireflies.ai has a pretty good free plan and easy-to-understand paid tiers.

• Free Plan: Includes limited transcription and 800 minutes of storage.

• Pro Plan: $10 per user/month (billed annually) for unlimited transcription and 8,000 minutes of storage.

• Business Plan: $19 per user/month (billed annually) for everything in Pro, plus video recording and conversation analytics.

• Enterprise Plan: $39 per user/month (billed annually) for advanced security like SSO and HIPAA compliance.

5. Bluedot

Why we chose it

Bluedot has a different take on recording meetings. Instead of an AI bot joining your call (which can feel a little awkward), it uses a simple Chrome extension. This makes it a nice option for teams who want a more low-key way to capture conversations.

Pros

It’s much less intrusive than having "Metaview Bot" pop up in your meeting lobby. For basic recording, transcription, and a quick AI summary, it’s incredibly easy to use. If all you need are the fundamentals without any fuss, it’s a good choice.

Cons

The trade-off for simplicity is a lack of advanced features. The AI isn’t as powerful as what you’ll find on other platforms, and you won’t get deep analytics or workflow automation. The company’s online presence is also a bit confusing, with a few different domains and some broken pricing pages.

Pricing

Based on their website, pricing is:

• Basic Plan: $14 per user/month.

• Pro Plan: $20 per user/month.

• Business Plan: $32 per user/month.

6. Humanly

Why we chose it

Humanly wants to be more than just an interview notetaker. It’s a full recruiting platform that automates other big steps in the hiring process, like initial candidate screening and scheduling interviews.

Pros

It’s a powerful tool for talent acquisition teams who want to automate as much of their work as possible, from the first email to the final interview. It helps make sure every candidate gets a reply and keeps the pipeline from getting clogged.

Cons

The pricing is a complete mystery. You have to book a demo and talk to sales to get any details, which is a big turn-off for teams who just want to try things out. It could also be overkill if your only real problem is taking notes during interviews.

Pricing

Pricing isn’t public. You have to book a demo for a custom quote.

7. Evidenced

Why we chose it

Evidenced pulls everything you need for an interview into one place. It combines video conferencing, scheduling, notes, and scorecards into a single platform so you don’t have to bounce between different tools during a call.

Pros

Having everything in one spot means less context switching and helps interviewers stay focused. The platform puts a lot of emphasis on using structured interview templates and giving live guidance to keep the process consistent and fair for everyone.

Cons

The biggest catch is that you’re stuck using their video platform; you can’t use Zoom or Google Meet. And, like a few others on this list, their pricing is hidden behind a sales demo.

Pricing

Pricing isn’t public. You have to contact their sales team for a demo and quote.

How to choose the right Metaview alternatives for your team

Feeling a bit swamped by the options? Here’s a simple way to think through the decision.

1. Figure out your main problem. Are you just trying to make recruiting interviews more efficient? Or are you trying to automate conversations across the whole company? If it’s the second one, a niche recruiting tool isn’t going to get you there. This is the most important question to answer.

2. Think about your setup process. Do you have time for multiple sales demos and a guided, multi-week setup? Or do you need a tool you can get running by yourself this afternoon?

3. Check for must-have integrations. Make a quick list of the tools you can’t live without. Whether it’s an ATS like Greenhouse or a help desk like Zendesk, make sure the platform you pick connects to them without a fuss.

4. Insist on clear pricing. Don’t settle for a "Contact Us" button. Try to go with tools that have clear, predictable pricing. You don’t want to get a surprise bill just because you had a busy month.

Beyond recruiting: The future of Metaview alternatives is unified conversational AI

While specialized tools for recruiting are definitely useful, they often end up creating another silo of information. The real magic happens when you have a single, unified AI platform that can learn from all of your company’s knowledge and conversations.

When your AI can see the whole picture, it starts connecting the dots. An insight from a customer support ticket might help your product team. A tricky question from a sales call could be answered instantly by pulling from your internal engineering wiki. You start to break down the walls between departments and make the whole organization smarter.

This unified approach is what we’re all about at eesel AI. We built a platform that’s incredibly easy to set up, connects to all your knowledge sources, and can automate customer support, power internal Q&A, and more, all from one place.

Finding the right Metaview alternatives

The best Metaview alternative really comes down to your goals. If you need to focus on improving your recruiting process, specialized tools like BarRaiser or Noota are excellent choices. But if you’re thinking bigger, you know that the power of conversational AI shouldn’t be stuck in just one department.

For a flexible, company-wide platform that’s easy to get started with and can grow with you, you’ll need a different kind of tool.

Ready to see how a unified AI platform can do more than just improve your interviews? Start your free eesel AI trial and see how you can automate your customer and internal support in minutes.