The 7 best Corti AI alternatives we tested in 2025 (for healthcare and customer support)

Let’s be honest, Corti AI is a big deal in the healthcare world. Its real-time co-pilot for clinicians is genuinely impressive technology.

But that laser focus on healthcare, combined with its enterprise-first model, can be a real issue for teams that need something more flexible, easier to set up, or that just works outside of a clinical environment. If you’re not a massive hospital system, you might find it’s a bit like trying to fit a square peg in a round hole.

That’s why we rolled up our sleeves and tested the best Corti AI alternatives we could find. This list covers everything from direct medical competitors to versatile AI support platforms that give you a ton more control and can be used in pretty much any industry.

What is Corti AI?

At its core, Corti AI is an artificial intelligence platform that acts as a "co-pilot" for healthcare professionals. Imagine an expert assistant listening in on patient calls and consultations, ready to jump in with helpful guidance.

Its main job is to analyze conversations as they happen, especially during stressful situations like emergency calls, and offer clinical decision support. It gets the complex medical jargon and can help professionals make tough choices in the moment. It also handles a lot of the boring but necessary backend work, like medical documentation and coding.

This makes Corti incredibly powerful, but also super specialized. It’s built from the ground up for medical workflows. That’s great if that’s all you need, but not so helpful if your support needs are a bit broader. This specialization is exactly why so many people start looking for alternatives that can bend to their way of working.

Our criteria for choosing the best Corti AI alternatives

So, how did we pick these tools? We didn’t just pull names out of a hat. We put each one through its paces to see how they handled the stuff that actually matters when you’re picking an AI partner.

Here’s what we looked for:

• Core functionality & use case: Does it do its main job well? Whether that’s writing up notes, helping patients, or sorting through support tickets, we wanted to see real-world effectiveness.

• Ease of implementation: Can you sign up and get going in a few minutes on your own? Or are you stuck in a months-long sales cycle with mandatory demos just to get a peek at the product?

• Flexibility & customization: Is the tool a one-trick pony, or can you actually mold it to your team’s workflow? We gave extra points to tools that let you control the AI’s personality, behavior, and the actions it can take.

• Pricing & transparency: Is the pricing easy to understand? We looked for simple subscription models and stayed away from platforms with confusing, usage-based fees (like charging per ticket solved) that can lead to some nasty surprises on your bill.

Top 7 Corti AI alternatives at a glance

Here’s a quick rundown of the best Corti AI alternatives we found and who they’re a good fit for.

Tool	Best For	Starting Price	Key Feature	HIPAA Compliant
eesel AI	Flexible, self-serve AI support for any industry	$299/mo	All-in-one platform with AI Agent, Copilot, & Triage	Yes
Abridge	AI-powered clinical documentation	Custom	Real-time note generation from conversations	Yes
DeepScribe	Automated medical scribing	Custom	Ambient AI that captures patient visits	Yes
Glass Health	Clinical decision support & diagnosis	$39.99/mo	AI for differential diagnosis generation	Yes
Replicant	Voice-based customer service automation	Custom	Autonomous contact center voice agents	Yes
Intercom	Integrated customer support with AI features	$29/seat/mo + usage fees	Fin AI chatbot integrated into a helpdesk	Yes
Lindy	AI-powered workflow automation	$49/mo	AI agents for automating cross-app tasks	Yes

The 7 best Corti AI alternatives in 2025

Alright, let’s get into the details of each tool, what makes it tick, and where it might not be the right choice.

1. eesel AI

eesel AI is the best pick for teams who want serious AI power without being boxed into one industry or a stuffy, old-school sales process. It’s an all-in-one platform that connects to the tools you already use, like Zendesk or Freshdesk, and your knowledge bases to automate support, help agents draft replies, and answer internal questions.

While Corti is built only for healthcare, eesel AI is a powerful and fully customizable tool for any support team, including those in regulated fields. The biggest difference is how you get started. You can connect your info, train your AI, and go live in a matter of minutes, not months. It learns from your past tickets, docs, and help articles to get up to speed on your business right away.

Pros:

• Genuinely self-serve: You can sign up, set up your AI agents, and launch all by yourself. No need to sit through a sales call if you don’t want to.

• You’re in control: It has a visual, no-code workflow builder that lets you decide exactly which tickets get automated and what the AI is allowed to do, from tagging tickets to looking up order details.

• Connects to everything: It doesn’t just learn from your helpdesk. It can pull knowledge from Confluence, Google Docs, Slack, and over 100 other places to give complete, accurate answers.

• Test it safely: You can run a simulation on thousands of your past tickets to see exactly how the AI will perform and get a solid prediction of your resolution rate before you ever turn it on for customers.

• Clear pricing: You pay a flat monthly fee. No weird per-resolution charges that punish you for having a busy month.

A screenshot of the eesel AI simulation feature, a key differentiator among Corti AI alternatives, showing how users can test automation performance before deployment.

Cons:

• It isn’t pre-trained on specific medical dictionaries like Corti because it’s designed to learn from your company’s unique data.

• It’s built for support and operations teams, not for giving real-time clinical diagnoses.

Pricing:

• Team: $299/month ($239/mo if billed annually) for up to 3 bots, 1,000 AI interactions, and training on docs and websites.

• Business: $799/month ($639/mo if billed annually) for unlimited bots, 3,000 interactions, and unlocks training on past tickets and advanced AI actions.

• Custom: Custom plans are available for enterprise needs.

2. Abridge

Abridge is a direct competitor to Corti that focuses on tackling one of the biggest time-sinks in healthcare: clinical documentation. It uses generative AI to listen to, organize, and summarize conversations between doctors and patients, turning a normal conversation into a properly structured medical note.

It’s a great alternative if your main goal is to reduce the mountain of paperwork clinicians have to deal with. Abridge creates AI-generated notes in real-time that can plug right into Electronic Health Records (EHRs), giving doctors and nurses more time to focus on their patients.

Pros:

• Highly specialized in understanding medical conversations.

• Proven to cut down on administrative work for clinicians.

• Integrates with major EHR systems like Epic.

Cons:

• It’s very focused on documentation and doesn’t have the broader clinical decision-support features that Corti does.

• It’s an enterprise tool, so you have to jump through the hoops of demos and sales calls to get started.

Pricing:

• Abridge doesn’t list its prices publicly. You have to talk to their sales team for a custom quote, which usually means it’s aimed at large healthcare systems with big budgets.

3. DeepScribe

DeepScribe is what’s known as an "ambient AI" platform, which basically means it’s a virtual medical scribe. It just runs in the background during a patient visit, listening to the conversation and automatically creating complete, compliant medical documentation that’s ready for billing.

This is a strong alternative to Corti if you’re trying to solve the documentation problem. Instead of helping with diagnoses, DeepScribe puts all its energy into automating the scribing process, a huge source of burnout for clinicians.

Pros:

• The ambient AI is low-key and works in the background without getting in the way.

• Supports a wide range of medical specialties.

• Helps cut down on the "pajama time" clinicians spend charting after hours.

Cons:

• It’s a documentation tool, not a real-time diagnostic assistant.

• Like other enterprise healthcare tools, you won’t find pricing on their website. It’s all behind a "request a demo" button.

Pricing:

• DeepScribe’s pricing isn’t available online. You have to schedule a demo to get a custom quote for your organization.

4. Glass Health

Glass Health is an AI tool that goes head-to-head with Corti’s main feature: helping clinicians make better decisions, faster. It’s built to help medical professionals create differential diagnoses and develop clinical plans using patient information.

This is a fantastic alternative for doctors who want an AI partner to help them think through complicated cases and make sure they aren’t overlooking anything. It works like an intelligent sounding board, helping to organize thoughts and check them against evidence-based medicine.

Pros:

• Specifically designed to help improve diagnostic accuracy.

• Helps clinicians create well-structured assessments and plans.

• Built by doctors, for doctors, with a clean, easy-to-use interface.

Cons:

• It’s a tool to help with diagnosis, not a platform for patient communication or documentation.

• It feels more like a personal productivity tool for individual clinicians than a big, integrated system for a whole hospital.

Pricing:

• Glass Health offers a Pro plan for $39.99/month, which makes it pretty accessible for individual doctors and small practices.

5. Replicant

Replicant shows what voice AI can do outside of a hospital. It provides autonomous AI voice agents for call centers that can handle pretty complex customer service calls from beginning to end, often without needing to escalate to a person.

This is an interesting Corti AI alternative if you’re drawn to the voice analysis part of Corti but need it for a general customer service team. It’s a good example of how advanced conversational AI can navigate tricky, unscripted conversations to solve problems around the clock.

Pros:

• Incredibly advanced conversational AI for phone support.

• Can resolve complicated customer problems over the phone on its own.

• Connects with major CRM and call center platforms.

Cons:

• It’s not made for healthcare and won’t understand medical terms.

• It’s a complex, enterprise-level tool that likely has a high price and takes a while to set up.

Pricing:

• Replicant doesn’t post its pricing online. You have to go through their demo and sales process.

6. Intercom

Intercom is a well-known customer communication platform that has leaned heavily into AI with its chatbot, Fin. It gives you an all-in-one package if you want your helpdesk, live chat, and AI automation all bundled together.

It’s a Corti alternative for businesses that want a complete support suite instead of a specialized tool. The catch is that this approach is the opposite of platforms like eesel AI, which are designed to plug into and improve the helpdesk you already have and love.

Pros:

• An all-in-one platform for managing chat, email, and your help center.

• Their Fin AI chatbot can answer questions based on your knowledge base.

• It’s a big name with a large ecosystem of connected apps.

Cons:

• You have to move your entire support operation over to Intercom’s platform, which is a classic "rip and replace" project.

• The AI is limited to the knowledge you manually create inside Intercom’s system.

• The pricing model, with its per-seat and per-resolution fees, can get expensive and unpredictable fast, especially as you grow.

Pricing:

• Essential: Starts at $29/seat/month, plus a $0.99 fee for every conversation resolved by Fin.

• Advanced: $85/seat/month, plus the $0.99 per-resolution fee.

• Expert: $132/seat/month, plus the $0.99 per-resolution fee.

7. Lindy

Lindy is a broader AI automation platform that lets you create custom "AI agents" to take care of all sorts of business tasks, from scheduling meetings and sorting your inbox to finding new leads and sending follow-up emails.

It’s a different kind of AI tool that goes beyond just analyzing conversations. Lindy is for teams that want to build custom, multi-step AI workflows that work across all the different apps they use.

Pros:

• Very versatile for automating a huge range of business tasks, not just support.

• Has a no-code builder for creating your own AI agents from scratch.

• Integrates with thousands of different applications.

Cons:

• It’s not specifically built for real-time conversation analysis or customer support.

• The focus is more on automating individual tasks rather than building a complete support system.

Pricing:

• Free: A free plan is available with 400 credits/month.

• Pro: Starts at $49.99/month for 5,000 credits.

• Business: $199.99/month for 20,000 credits.

This video explains how agentic AI can deliver a return on investment for businesses, a key consideration when evaluating Corti AI alternatives.

Choosing between Corti AI alternatives: Specialized tool vs. a flexible platform

Figuring out whether to go with a niche tool or an adaptable platform really just depends on what you value most.

A specialized tool (like Corti or Abridge) makes the most sense when you’re in a heavily regulated industry with a very specific, rigid workflow. These tools come with deep knowledge of the field baked right in. They get medical lingo and are already set up for things like clinical documentation. But that specialization comes at a cost. They’re often inflexible, can’t be used for general customer support, and lock you into long, pricey enterprise contracts.

A flexible platform (like eesel AI) is for teams who want power and control without the rigid guardrails. A platform like eesel AI is designed to adapt to your business, not force you to adapt to it. It connects to the tools you already have and learns from your unique company knowledge, no matter where it’s stored.

The perks are pretty clear:

• Quick setup: You can be up and running in minutes, not waiting for months.

• Total customization: You’re in the driver’s seat. You control the AI’s tone, what it knows, and what it’s allowed to do.

• Unified knowledge: The AI learns from how your business actually runs, pulling context from past support tickets, Google Docs, or Slack conversations.

This makes eesel AI a great choice for teams that need a solution that is both powerful and refreshingly simple to manage, without getting stuck in a single-purpose box.

Choosing the right Corti AI alternatives for your team

At the end of the day, the right tool is the one that solves your team’s specific problems. If you need a dedicated, deeply integrated clinical tool for diagnostics or documentation and you have the time and budget for a big enterprise rollout, a direct competitor like Abridge or Glass Health is a solid choice.

However, if you’re looking for a powerful, flexible, and easy-to-use AI platform that can automate support, help out your agents, and work with all the tools you already use, eesel AI is the clear winner. It gives you enterprise-level control in a self-serve package, with transparent pricing that won’t give you a heart attack. You get the best of both worlds, minus the usual headaches.

Ready to see how easy it can be to automate your support? Start your free eesel AI trial today.