The 7 best AI business assistant platforms for 2025

Trying to keep a business running smoothly can feel like you’re spinning plates. Important information gets lost across different apps, your team is stuck answering the same questions over and over, and the real, meaningful work gets pushed aside. It’s a common struggle.

This is where an AI business assistant can help. It’s a tool that handles the repetitive stuff, finds the answers you need in seconds, and lets your team get back to work that moves the needle. This guide will walk you through the top 7 options for 2025, what they do best, and how to pick the right one for your business.

What is an AI business assistant?

Think of an AI business assistant as a smart tool that uses artificial intelligence to understand requests and automate tasks. It connects to your help desk, CRM, and internal documents to answer questions, manage workflows, draft emails, and analyze information.

Unlike older chatbots that just follow a simple script, a real AI assistant learns from your company’s own data like past customer conversations and internal guides to give useful answers and actually get things done. It’s all about genuine help, not just pre-written replies.

How we chose the best AI business assistant platforms

With so many AI assistants out there, it can be hard to tell which ones actually help. To cut through the noise, we graded each tool on a few key things:

• Plays well with others: We looked for assistants that connect smoothly with the tools you already use, like Zendesk or Slack. The idea is to improve your current workflow, not make you start over.

• Solves real problems: Does the assistant have practical uses for customer service, IT, or sales teams? We wanted tools that address common business headaches, not just a generic AI chat feature.

• You’re in control: Can you teach the AI using your company’s knowledge and guide its behavior? We favored assistants that let you customize its responses and keep a human in the loop.

• Keeps your data safe: How does the tool protect your company’s sensitive information? We only picked assistants with clear security practices, strong data encryption, and transparent privacy policies.

• Grows with you: Does the platform have a clear path to scale as your business grows? We looked for tools that offer a real return on investment by saving time and improving how your team works.

The best AI business assistant platforms at a glance

Tool	Best For	Key Feature	Starting Price (Annual)
eesel AI	All-in-one support automation without replacing tools	Learns from past tickets, docs & apps to automate work	$239/month
Zendesk AI	Teams already committed to the Zendesk ecosystem	AI features built directly into the Zendesk Suite	$55/agent/month
Jasper	Marketing and content creation teams	High-quality content generation with brand voice matching	$49/month
ClickUp AI	Streamlining project management and team productivity	AI-powered task automation and summaries within projects	$7/user/month
Regie.ai	Sales teams focused on outreach automation	End-to-end AI management for sales campaigns	By request
Guru	Internal knowledge management and company wikis	Organizing and surfacing internal company information	Free plan available
Dialpad	Sales teams that rely heavily on phone calls	Real-time AI coaching and transcription for sales calls	$49/month

A deep dive into the 7 best AI business assistant platforms of 2025

Each of these tools has its own strengths. Let’s break them down so you can find the right match for your team.

1. eesel AI: The best AI business assistant for integrated support automation

eesel AI is an AI platform built for customer service and internal support that works with the tools you already have. The best part is that you don’t have to migrate away from your current help desk or chat tools. It simply connects to your knowledge sources past tickets, help centers, Confluence pages, Google Docs, and even Shopify product data to create one reliable source of information.

This central knowledge powers its whole product suite:

• AI Agent: Provides autonomous, frontline support inside your existing help desk.

• AI Copilot: Gives agents instant, context-aware reply suggestions to help them close tickets faster.

• AI Triage: Automatically tags and routes incoming tickets, keeping your support queue organized.

• AI Internal Chat: Answers employee questions in Slack or MS Teams by pulling from all your internal knowledge.

What makes eesel AI stand out is its ability to run a simulation on your past tickets before you even go live. This shows you exactly how accurate its answers will be and helps you calculate the potential ROI, so you can feel confident before rolling it out to your team.

Pros & Cons:

• Pros: Works with your existing tools, learns from real conversations in past tickets, offers a full suite of products, and has strong security.

• Cons: Pricing is based on AI interactions, so high-volume teams might need to keep an eye on usage.

Pricing: Starts at $239/month for the Team plan when billed annually.

2. Zendesk AI: The best AI business assistant for teams inside the Zendesk ecosystem

Zendesk AI is a native solution for businesses fully committed to the Zendesk platform. It’s built right into the Zendesk Suite, adding AI features for smart ticket routing, macro suggestions, and AI-powered summaries and replies.

The main catch is that it’s designed to work only within Zendesk. If your company’s knowledge is spread across Notion or you use different help desks, it won’t be very useful. This is where a more flexible tool like eesel AI has an edge, since it’s built to connect with dozens of platforms (including Zendesk) to bring all your knowledge together. With Zendesk AI, you’re in their world, which can be a problem for teams using a variety of tools.

Pros & Cons:

• Pros: Integrates smoothly within the Zendesk platform, uses your existing ticket data, and provides a familiar interface for agents.

• Cons: Locks you into one vendor, can’t connect with knowledge outside of Zendesk, and its best AI features are often in the pricier plans.

Pricing: AI features are included in Suite Team plans and up, starting from $55/agent/month.

3. Jasper: The best AI business assistant for AI-powered content creation

Jasper is a top-tier AI writing assistant that’s a huge help for marketing teams, copywriters, and anyone creating content. It excels at generating high-quality text, whether you need a blog post, social media update, ad copy, or email. It offers a ton of templates and lets you set a custom brand voice so everything it writes sounds like you.

While it’s not designed for direct customer support, it’s a valuable AI business assistant for any team that needs to create more content without hiring more people. It helps you turn a blank page into a solid first draft in minutes.

Pros & Cons:

• Pros: Great for creating marketing content, offers over 50 templates, and has good brand voice features.

• Cons: Not built for real-time customer support or managing internal knowledge; it’s purely focused on writing.

Pricing: Starts at $49/user/month for the Creator plan.

4. ClickUp AI: The best AI business assistant for project management automation

ClickUp AI is an assistant that lives inside the ClickUp project management platform. Its main job is to make your project workflows run smoother. It can help teams automate tasks, summarize long documents or comment threads, pull action items from discussions, and even write content related to their projects.

It’s a handy tool for teams that already run on ClickUp, but all its knowledge stays within that one platform. It has no way to see or learn from information in your help desk or other company wikis. For a true, company-wide knowledge tool, something like eesel AI’s Internal Chat is a better choice because it can connect to all your scattered information sources.

Pros & Cons:

• Pros: Tightly integrated with a popular project management tool, automates administrative project tasks, and is priced affordably.

• Cons: Its knowledge is trapped in the ClickUp environment, so it’s not ideal for customer support or company-wide knowledge sharing.

Pricing: Available on all paid plans, starting from $7/user/month.

5. Regie.ai: The best AI business assistant for AI-driven sales outreach

Regie.ai is an AI business assistant built specifically for sales teams. It’s made to automate the whole outreach process, from finding prospects and writing personalized emails to setting up campaigns and creating call scripts. It can even help with social media posts and finding clever icebreakers to start a conversation.

It’s a really useful tool for sales development reps (SDRs) and account executives who want to ramp up their outreach and spend less time on manual work and more time talking to good leads.

Pros & Cons:

• Pros: An all-in-one platform for sales outreach, has strong personalization features, and automates a wide range of tasks.

• Cons: Its focus on sales means it isn’t designed for other parts of the business, and you have to contact them for pricing.

Pricing: Available by request.

6. Guru: The best AI business assistant for internal knowledge bases

Guru is a well-known knowledge platform that helps teams capture, organize, and find company information. Its AI features are focused on verifying the accuracy of information, suggesting relevant articles to users as they work, and making it easy for people to find answers in their company wiki.

Guru is great for managing formally written-out knowledge. The thing is, a lot of a company’s most useful knowledge is hidden in less structured places, like old support tickets and chat logs. This is where a tool like eesel AI shines, as it’s built to learn from both formal documents and the messier, real-world conversations in your help desk, leading to more practical answers.

Pros & Cons:

• Pros: Strong for building a single source of truth for official documentation, integrates well with chat apps like Slack, and has a free plan to get started.

• Cons: Not as good at using unstructured, conversational data from past tickets; mainly focuses on internal use.

Pricing: A free plan is available; paid plans start at $5/user/month.

7. Dialpad: The best AI business assistant for AI sales call coaching

Dialpad is an AI-powered communication platform with a powerful assistant built for sales teams. Its best feature is the live help it provides during calls. The AI transcribes conversations as they happen, pops up answers for reps with "Real-Time Assist" cards, analyzes sentiment to see how a call is going, and creates summaries after the call with clear next steps.

It’s an essential tool for sales teams who make a lot of calls and want to improve performance, coach their reps effectively, and maintain consistency.

Pros & Cons:

• Pros: Fantastic live coaching features, automates call summaries, and can spot your best-performing scripts.

• Cons: It’s narrowly focused on phone and video calls, so it isn’t a general-purpose assistant for other business tasks.

Pricing: The Dialpad Sell plan with AI features starts at $49/month.

How to choose the right AI business assistant for your team

Picking the right tool comes down to what problems your team is actually trying to solve. Here are a few tips to guide your decision.

• Pinpoint your biggest headache: Are you buried in repetitive support tickets? Is your internal knowledge a disaster? Is your sales team struggling to scale? Find a tool that solves your most immediate problem first.

• Pick a tool that fits in, not one that takes over: Look for an AI assistant that works with the software you already use. A platform like eesel AI that adds a layer on top of your existing help desk will show its value much faster than one that requires a huge migration project.

• Try it before you buy it: The best AI platforms let you see the results before you fully commit. For example, eesel AI’s simulation mode lets you test the AI on your past support tickets to measure its accuracy and potential ROI, completely risk-free.

• Check up on security: Your company’s data is incredibly important. Ask potential vendors how they train their models and get a guarantee that your data won’t be used to train public AI. Look for key features like EU data residency and SOC 2 compliance.

The future of work with an AI business assistant

AI business assistants aren’t just a futuristic concept anymore; they’re becoming a standard part of the toolkit for smart companies. Whether it’s handling customer support, keeping projects on track, or just making sure everyone can find the info they need, these tools can free up a ton of time.

The trick is to find an assistant that slots into your existing setup rather than making you start from scratch. If you’re looking for a flexible and powerful AI assistant that works with the tools you already use, try eesel AI for free or book a demo to see how it can help your team work smarter.