Blog

Tips, guides, and insights on AI teammates, smarter support, and building better teams.

E-commerce at scale: Brytesoft automates their Zendesk support for software keys
Customer Stories

E-commerce at scale: Brytesoft automates their Zendesk support for software keys

Brytesoft uses eesel's Zendesk integration to offer 24/7 support and keep customers happy, while efficiently managing their ticket volume.

Katelin TeenKatelin TeenJan 12, 2026
The 6 best Certainly AI alternatives to consider in 2026
Alternatives

The 6 best Certainly AI alternatives to consider in 2026

Certainly AI is a powerful conversational AI platform, but it's not for everyone. If you're looking for alternatives that offer faster setup, more control, or better pricing, you're in the right place. We’ve evaluated the top 6 Certainly AI alternatives for 2026 to help you find the perfect solution for your customer service team.

Stevia PutriStevia PutriJan 12, 2026
How to use the Chat API in Zendesk: A step-by-step guide
Zendesk AI

How to use the Chat API in Zendesk: A step-by-step guide

Looking to explore the versatile Zendesk Chat APIs? This practical how-to guide walks you through authenticating and using the Chat API Zendesk provides to build custom integrations.

Kenneth PanganKenneth PanganJan 12, 2026
I tested a dozen chatbot for enterprises: Here are the top 8 for 2026.
Guides

8 enterprise chatbot platforms we tested and ranked (2026)

Enterprise chatbots streamline operations by managing support, sales, and HR tasks, enabling businesses to scale customer and employee engagement.

Stevia PutriStevia PutriJan 12, 2026
Image alt text
Trending

What is ChatGPT health? A complete overview

OpenAI's ChatGPT Health aims to be a personal health journey companion by connecting your medical records and wellness app data. Learn about its features, privacy implications, and why it's a consumer-focused tool unsuitable for business applications.

Stevia PutriStevia PutriJan 12, 2026
The practical guide to using ChatGPT with Zendesk
Trending

The practical guide to using ChatGPT with Zendesk in 2026

Thinking about using ChatGPT with Zendesk? This guide breaks down everything you need to know, from the different integration options and their costs to the key benefits and potential pitfalls. Find out how to automate your support workflows the right way in 2026.

Kenneth PanganKenneth PanganJan 12, 2026
Image alt text
Trending

What is Claude Code Cowork? A complete overview

Anthropic's Claude Code Cowork is a new AI agent feature that lets Claude access and work with files on your computer. We break down what it is, its features, pricing, and the security risks to consider.

Stevia PutriStevia PutriJan 12, 2026
Complete guide to Zendesk automations: Setup & best practices
Zendesk AI

Complete guide to Zendesk automations: Setup & best practices

Your complete guide on Zendesk Automations. Learn how to set everything up and get some best practices.

Katelin TeenKatelin TeenJan 12, 2026
Complete Zendesk AI playbook in 2026: Basic to advanced AI for customer support
Zendesk AI

Complete Zendesk AI playbook in 2026: Basic to advanced AI for customer support

Looking to maximize your support efficiency? This guide breaks down the Zendesk AI playbook, offering setup tips, pricing insights, and real-world use cases - all in one place.

Kenneth PanganKenneth PanganJan 12, 2026

Ready to hire your AI teammate?

Set up in minutes. No credit card required.

Get started free