Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

A guide to the Gorgias BigCommerce integration for ecommerce support
Thinking about using the Gorgias BigCommerce integration? This guide breaks down everything you need to know, from key features and pricing to its comprehensive benefits, helping you maximize its potential for your store.

A complete guide to Gorgias chat campaigns
Explore the features and pricing of Gorgias chat campaigns. See how proactive chat can boost revenue and why integrating a powerful AI like eesel AI can further enhance your automation strategy.

How to use Gorgias chat to gather return reason and generate RMA automatically
Looking to streamline returns in Gorgias? This guide walks you through how to use Gorgias chat to gather return reasons and generate an RMA automatically, exploring native workflows, configuration options, and how to create a highly efficient workflow.

Gorgias chatbot to check delivery status and delay thresholds
Tired of endless "Where Is My Order?" tickets? This guide explores how to use a Gorgias chatbot to check delivery status and delay thresholds. We break down the setup, benefits, and the reliable structure of its rule-based system, and introduce complementary AI options for e-commerce support.

Gorgias ChatGPT: The ultimate guide to AI integration (2026)
Thinking about a Gorgias ChatGPT integration? This guide breaks down your options, from DIY setups with Zapier to native AI features and their tiered pricing options. Discover how to effectively automate your Gorgias support.

How to control the Gorgias AI agent handover experience in chat: A step-by-step guide
A smooth transition from AI to a human agent is key to a great customer experience. This guide provides a step-by-step walkthrough on how to control the Gorgias AI agent handover experience in chat, ensuring seamless transitions and happier customers. We'll cover everything from defining handover topics to using advanced rules, and explore how to gain even more granular control over your automation in 2026.

A complete guide to the Gorgias CSAT report
Dive into our comprehensive guide on the Gorgias CSAT report. We'll show you how to move beyond just tracking scores to uncovering actionable insights that boost customer loyalty and team performance.

A complete guide to Gorgias CSM in 2026: Features and optimization
Thinking about Gorgias CSM? Our guide covers everything from the Help Center to the AI agent, including how to optimize features for your team in 2026.

A complete guide to Gorgias customer service in 2026
Thinking about using Gorgias for your e-commerce store? Our in-depth guide covers everything you need to know about Gorgias customer service, from its robust features and pricing to its key considerations.
Ready to hire your AI teammate?
Set up in minutes. No credit card required.