Trying to figure out how much new software costs shouldn’t feel like you’re cracking a secret code. But when you start looking into conversational AI platforms, you often run into the same old wall: the "Talk to sales" button. Digging up clear info on Moveo AI pricing is a classic example. Most of their plans are kept under wraps until you hop on a sales call, which makes it pretty hard to figure out if it’s even in your budget.
This article is here to clear things up. We’ve done the digging for you, pulling together all the public information on Moveo AI’s plans and features to give you a straight-up look at what you get. While Moveo AI is a solid tool for big companies, its sales-first model just isn’t for everyone. If your team needs to move fast and likes to be in control, there are definitely better ways to get started with AI.
We’ll also show you a more transparent and flexible alternative that you can get up and running in minutes, not months.
What is Moveo AI?
Moveo.AI is a conversational AI platform built mainly for enterprise-level clients, especially those in finance, iGaming, and insurance. The main idea behind it is to use its own Large Language Models (LLMs) to build and launch AI agents that can handle some pretty complex customer chats.
These AI agents are designed to automate conversations on different channels like web chat, WhatsApp, and social media. The platform focuses on creating AI solutions for customer service, finding and qualifying leads, and running automated marketing campaigns. Because it’s aimed at large corporations, Moveo AI puts a lot of stock in enterprise-level security and data privacy, which is a huge deal for big businesses that handle sensitive customer data.
Decoding Moveo AI pricing plans
So, let’s try to piece together what Moveo’s pricing actually looks like. It’s worth remembering that since they don’t publish their prices, this info is based on what we could find on their website and other sources.
An overview of the Moveo AI pricing plans
Moveo AI has three main plans: Pro, Growth, and Enterprise. And as you might have guessed, the price for each is a mystery. Every plan is locked behind that "Talk to sales" button, so you have to schedule a call to get a custom quote.
Some review sites suggest that pricing might start around €100 per month for the Pro plan and jump to €990 per month for the Growth plan. But take those numbers with a grain of salt, you’d have to confirm them directly with their sales team. The main difference between the plans seems to be the number of "meaningful conversations" you get and how many AI agents and human team members you can have.
| Feature | Pro Plan | Growth Plan | Enterprise Plan |
|---|---|---|---|
| Pricing | Contact Sales | Contact Sales | Contact Sales |
| Meaningful Conversations | 100 / month | 1,000 / month | 10,000 / month |
| AI Agents | 2 | 5 | 100 |
| Collaborators | 2 | 5 | 10 |
| Analytics Retention | 30 days | 90 days | 180 days |
| Key Features | Generative AI, Omnichannel, Live Agent Transfer | Everything in Pro + Ongoing Model Improvement, Advanced Branding | Everything in Growth + Private Deployment, Data Isolation, Dedicated Success Manager |
The trouble with vague, usage-based Moveo AI pricing
At first glance, paying per "meaningful conversation" might seem fair. But it can be a recipe for budget headaches. What one person considers a "meaningful conversation" might be different from another’s. If you have a busy month and customer questions spike, your bill could shoot up unexpectedly. That makes it tough to plan your budget and almost penalizes you for growing your business.
This is where a simpler, more direct pricing model really helps.
eesel AI Spotlight: Platforms like eesel AI are a breath of fresh air with clear and predictable plans. eesel AI’s pricing is based on the features you need, not confusing per-resolution fees. You always know what your bill will look like, and you can even get started with a month-to-month plan. This takes the risk out of the investment and lets you scale without worrying that your costs will get out of hand.
Key features included with Moveo AI pricing
So, what are you getting for your money with Moveo AI? The platform is built on a few key ideas meant to attract large, security-focused companies.
Proprietary LLMs and generative AI
A big part of Moveo’s pitch is that they use their own fine-tuned LLMs. They claim that because their models are trained on business conversations, they’re more accurate and secure than general models like GPT-4. This is a pretty attractive feature for businesses in regulated fields where data privacy is a top priority.
Omnichannel support and integrations
Moveo AI connects with several popular help desks and tools, including Zendesk, Intercom, Front, and WhatsApp. This lets their AI agents work across different channels, wherever your customers are, to create a more consistent experience.
See how Moveo.AI turns standard notifications into dynamic, two-way conversations to enhance customer engagement.eesel AI Spotlight: While integrations are pretty standard these days, the setup process can be a real pain. Enterprise tools often come with complicated, long implementation projects. On the flip side, eesel AI is built to be fast and simple. You can connect your help desk with a single click and have it running in minutes, not months. eesel AI instantly learns from your existing knowledge wherever it’s stored, from old help desk tickets to docs in Confluence or Google Docs, no massive IT project needed.
Analytics and ongoing model improvement
Moveo AI gives you an analytics dashboard to keep an eye on your AI agents’ performance. But the really advanced stuff, like "Ongoing Model Improvement" (where the AI learns and improves on its own), is only available on their pricier Growth and Enterprise plans. So, to get the smartest version of their AI, you have to shell out more money.
eesel AI Spotlight: Why should you have to pay more for an AI that gets smarter over time? With eesel AI’s simulation mode, you can test your AI on thousands of your real past tickets before it ever talks to a customer. This gives you a solid prediction of how it will perform from day one. It also automatically points out gaps in your knowledge base, giving you useful feedback right away, not as a pricey add-on.
What are the limitations of the Moveo AI pricing approach?
Moveo AI’s enterprise-first, sales-heavy model can work well for certain customers, but it has some real drawbacks for teams that need to stay nimble and keep control in their own hands.
The "contact sales" barrier in Moveo AI pricing
The biggest hurdle, and it’s a pretty obvious one, is that "contact sales" button. For any team that wants to move quickly, this whole process is a major bottleneck. You can’t just sign up and give it a whirl; you have to sit through demos, discovery calls, and contract talks before you even know if it’s the right fit.
This is the complete opposite of eesel AI’s truly self-serve platform. You can sign up, connect your knowledge sources, and see your AI agent working in a test environment in less than ten minutes, all without talking to a single salesperson.
An enterprise focus in Moveo AI pricing can mean slow onboarding
Features like dedicated success managers sound nice, but they often mean long setup times and less direct control for your team. The process is usually managed for you, not by you.
For teams that prefer to be in the driver’s seat, eesel AI offers a better alternative. Its customizable workflow engine gives you full control from a simple dashboard. You can set your AI’s exact persona and tone, tell it exactly which knowledge sources to use, and build rules to decide which tickets it should handle.
Is your knowledge ready for a closed system?
Platforms that lean heavily on their own models can sometimes struggle with the messy reality of a company’s internal knowledge, which is often spread out across different tools and formats.
This is where eesel AI really shines. It’s built to unify all your knowledge sources in an instant. Whether your answers are hidden in old Zendesk tickets, macros, help center articles, or random Google Docs, eesel AI connects to all of them. This makes sure your AI has all the context it needs to give accurate and helpful answers from the get-go.
Is Moveo AI pricing right for you?
So, what’s the verdict? Moveo AI is a secure and capable platform for large companies that have the budget and time for a managed, sales-led setup. Its focus on its own models and compliance makes it a good option for businesses in regulated industries.
However, its fuzzy Moveo AI pricing, required sales process, and potentially slow setup are big downsides for teams that value transparency, speed, and control. For businesses that want an AI solution that’s flexible, easy to manage, and starts delivering value on day one, a different path is probably better.
Ready for an AI support platform with clear pricing and a setup so easy you can do it yourself in minutes? Start your free trial with eesel AI today and see just how fast you can get your support automation up and running.
Frequently asked questions
Moveo AI targets large enterprise clients with a sales-led approach, which means they prefer to build custom quotes based on your specific needs during a sales call. This model avoids listing standard prices online but creates a barrier for teams wanting to quickly compare options.
The main risk is budget unpredictability. Since the definition of a "meaningful conversation" can be subjective, your costs could spike unexpectedly during busy periods, making it difficult to forecast expenses and penalizing you for growth.
While not stated publicly, enterprise software often comes with additional costs for implementation, dedicated support, or extensive training. It’s crucial to ask their sales team directly about any one-time setup fees or ongoing professional service charges to get a complete picture.
Moveo AI uses a custom, quote-based model aimed at large enterprises that require a sales process. In contrast, platforms like eesel AI offer transparent, feature-based plans that you can sign up for directly, giving you predictable costs and more control from the start.
For most smaller or agile teams, it’s likely not a good fit. The required sales calls, potential for slow onboarding, and lack of upfront cost information create significant hurdles for teams that prioritize speed, transparency, and self-service solutions.
Yes, it appears so. Key features like "Ongoing Model Improvement," which allows the AI to learn and improve on its own, are reserved for the more expensive Growth and Enterprise plans, meaning you have to pay more for the most capable version of their AI.
