The 7 best Gong competitors after 200+ hours of testing (2025)

When you think "revenue intelligence," you probably think of Gong. And hey, for good reason. It’s a beast when it comes to analyzing sales calls and giving teams a hard look at their performance data.

But let’s be real, it’s not the right fit for everyone. That price tag can make your eyes water, the feature list can feel a mile long, and getting it set up can feel like a whole separate job that takes weeks or even months. For a lot of teams, it’s just plain overkill.

If you’re a startup, a small-to-mid-sized business, or just need a tool that’s more focused and won’t drain your budget, you’re likely looking for an alternative. You need the insights without the enterprise-level headaches and costs.

So, we did the legwork for you. We’ve poured over 200 hours into testing dozens of platforms to find the best Gong competitors out there. We’ll break down our top seven picks, covering what they do best, who they’re for, and what they’ll set you back.

What are conversation and revenue intelligence platforms?

Before we jump into the list, let’s quickly get on the same page about what these tools do.

Conversation Intelligence is the tech that records and transcribes your customer calls, then uses AI to find the important bits. It helps you pinpoint key moments, track topics, and understand what was actually said without having to re-listen to an hour-long recording.

Revenue Intelligence takes things a step further. It grabs all that call data and mashes it up with info from your CRM and other sales tools. The goal is to give you a full picture of your pipeline, sharpen your forecasts, and flag which deals are good to go and which are about to fall apart. It’s about moving from gut feelings to decisions based on actual data.

Our criteria for choosing the best Gong competitors

So, how did we pick these seven? We didn’t just throw darts at a board. We judged each tool on what sales leaders actually care about.

• Does it get the basics right? We looked for solid call recording, accurate transcripts, and AI analysis that actually tells you something useful, not just a wall of text. We wanted tools that could identify action items, sentiment, and key topics automatically.

• Does it actually help reps get better? How good is it at coaching? We gave extra points to tools that make it easy to create coaching playlists, score calls, and track how reps are improving over time.

• Can it help you see what’s really happening with your deals? We looked for features that help you spot risks in your pipeline, pick up on buying signals, and sync cleanly with your CRM to keep everything tidy.

• How painful is it to set up? We leaned towards platforms with clean interfaces and a setup process you can handle yourself, without needing a multi-month implementation project.

• Is it worth the price? We looked for clear, predictable pricing. No hidden fees or getting locked into long-term contracts just to get started.

A quick comparison of the top 7 Gong competitors in 2025

Here’s a bird’s-eye view of how our top picks compare.

Tool	Best For	Core Strength	Starting Price (per user/mo)	Free Plan
Chorus by ZoomInfo	Enterprise call coaching	High-fidelity transcription & scorecards	Contact Sales	No
Salesloft	Full-cycle sales engagement	Cadence automation & dialer	~$125	No
Avoma	All-in-one meeting automation	AI meeting assistant & scheduling	$19	Yes
Fireflies.ai	Budget-friendly transcription	AI summaries & integrations	$10	Yes
tl;dv	Async & remote teams	AI summaries & clip sharing	$18	Yes
Fathom	Free meeting notes for individuals	Instant summaries & highlights	$0	Yes
MeetRecord	SMB revenue intelligence	Deal intelligence & CRM automation	$19	Yes

The 7 best Gong competitors in 2025: a full breakdown

Alright, let’s get into the nitty-gritty of each platform.

1. Chorus by ZoomInfo: a Gong competitor for enterprise call coaching

Chorus is probably the first name that comes to mind as a Gong rival, especially if you’re in a large B2B sales org. After ZoomInfo bought them, it became the go-to for big companies that want data-driven coaching. Where it really shines is its high-quality transcription and structured scorecards, which help managers review calls in a systematic way. If your company is already all-in on ZoomInfo, it’s a natural fit.

• Key Features: Smart playlists, customizable coaching scorecards, deal risk alerts, and deep integration with ZoomInfo’s contact data.

• Pricing: Built for the enterprise, so you’ll have to talk to sales. It’s often bundled with a larger ZoomInfo package, with seats typically costing around $1,200 per user, per year.

• Pros: Known for having very accurate transcription and being great for building out scalable coaching libraries.

• Cons: The downside? It’s pricey, the interface feels a little behind the times, and it feels like new features have slowed down a bit since the acquisition.

2. Salesloft: a Gong competitor for all-in-one sales engagement

Salesloft is more than just a call recorder; it’s the whole sales toolkit in one place. Its "Conversations" feature is just one piece of a bigger puzzle that includes email cadences, a built-in phone dialer, and deal management. It’s for sales teams that want to shrink their tech stack and run their entire outreach and analysis from one spot. If you want one tool for everything from prospecting to coaching, Salesloft is worth a look.

• Key Features: Multi-channel outreach cadences, a dialer with live coaching features, pipeline management, and AI-powered call analysis.

• Pricing: You’ll need a custom quote, but prices usually land somewhere between $125 and $165 per user per month.

• Pros: It’s a genuine all-in-one platform for sales, and it syncs up really well with your CRM.

• Cons: The call analysis part isn’t as powerful as what you’d get from a dedicated tool like Gong or Chorus, and the platform can feel a bit unwieldy.

3. Avoma: a Gong competitor for meeting automation

Avoma is an AI meeting assistant that’s not just for sales. Customer success and product teams will find it useful too. It’s built to handle the entire meeting lifecycle, from scheduling and agendas to automated notes and follow-ups. While it has some revenue intelligence features, it’s really all about making meetings less of a drag for everyone involved.

• Key Features: Real-time transcription in over 40 languages, AI-generated notes with action items, custom coaching scorecards, and a scheduler.

• Pricing: Its AI meeting assistant starts at $19 per user/month. For the conversation and revenue intelligence stuff, you’ll need the higher plans, which start at $59 per user/month.

• Pros: Great for teams that work cross-functionally and for automating all the annoying tasks that come after a meeting ends.

• Cons: The sales coaching and forecasting tools aren’t as fleshed out as what you’d find on more sales-focused platforms.

4. Fireflies.ai: a Gong competitor for budget-friendly AI transcription

If all you really need is a simple way to record, transcribe, and summarize your meetings without spending a ton, Fireflies.ai is a great pick. It’s a lightweight and affordable tool that connects with pretty much everything. While it isn’t a full-blown revenue intelligence platform, it’s perfect for teams that just want to turn all their call transcripts into a library they can actually search.

• Key Features: Transcribes meetings in over 69 languages, lets you search across all past calls, creates tasks automatically, and integrates with tools like Salesforce, Slack, and Asana.

• Pricing: The free plan is quite good. Paid plans are a steal, starting at just $10 per user/month.

• Pros: Super cost-effective, easy to get started, and fantastic for sharing notes with your team.

• Cons: It doesn’t have the deep deal insights, pipeline analytics, or forecasting you’d get from a true revenue intelligence tool.

5. tl;dv: a Gong competitor for async and remote teams

tl;dv is made for how teams actually work now, remotely and not always in the same time zone. It’s fantastic at making meeting content easy to share and catch up on later. Instead of making people watch hour-long recordings, tl;dv lets you create short, timestamped clips and summaries that you can fire off to Slack or Notion. The whole point is to share info quickly without needing another meeting.

• Key Features: Unlimited recordings on the free plan, AI summaries, timestamped highlights you can make live on the call, and great integrations with collaboration tools.

• Pricing: Has an excellent free plan. Paid plans, which add AI summaries and CRM sync, start at $18 per user/month.

• Pros: Perfect for async work and global teams, with support for over 30 languages.

• Cons: It’s not built for sales coaching or pipeline management. It’s all about sharing information, not dissecting deals.

6. Fathom: a Gong competitor for free meeting notes

For individuals or small teams just dipping their toes into this world, Fathom is a no-brainer. It’s a surprisingly capable free tool that automates your note-taking for Zoom, Google Meet, and Teams calls. It records, transcribes, and whips up summaries with action items, and it can even send those notes straight to your CRM.

• Key Features: Instant AI-generated summaries, one-click highlighting for important moments, and automatic note syncing to Salesforce and HubSpot.

• Pricing: The free plan is seriously generous with unlimited recordings. Paid plans for team features start at $15 per user/month.

• Pros: It’s the best free tool in this category, hands down. It’s incredibly simple and gets you 80% of the value for 0% of the cost.

• Cons: It’s built for one person to get their notes sorted, not for a whole sales team to analyze deals together.

7. MeetRecord: a Gong competitor for SMB revenue intelligence

MeetRecord hits that sweet spot for small and mid-sized businesses that want real revenue intelligence without the Gong-sized bill. It gives you deal intelligence, AI-powered call scoring, and pipeline risk alerts, stuff you usually only find in the expensive enterprise tools. It’s a smart, affordable platform that helps smaller teams compete with the big guys.

• Key Features: AI call scoring to find coaching moments, deal health monitoring, alerts for at-risk deals, and clean CRM automation.

• Pricing: Has a free plan to get you started. Paid plans with the full feature set start at an accessible $19 per user/month.

• Pros: It delivers big-company insights at a small-company price and is really easy to get started with.

• Cons: You won’t get every single bell and whistle that a top-tier platform like Gong or Chorus has.

But what if you need AI for customer support, not sales?

Okay, so every tool we’ve talked about is built for sales teams. They’re designed to help reps sell better, analyze deals, and predict revenue.

But what if your biggest headache isn’t closing deals? What if it’s just getting customers a straight answer, fast?

Support and IT teams have a totally different set of problems. They need something that can instantly dig through help centers, past tickets, Confluence pages, and Google Docs to find the one correct answer. They need a tool that provides AI for Customer Support Automation, not just analyzes sales calls.

This is exactly where eesel AI fits in. It’s an AI platform built from the ground up for customer service and internal support.

Forget about sitting through long demos or waiting months for setup. You can connect your help desk and go live with eesel AI in just a few minutes. It pulls together all your scattered knowledge, learning from past tickets in Zendesk, articles in your help center, and internal wikis, to create one brain for your company. Before it ever chats with a customer, you can run it in a simulation mode to see how it would have handled thousands of your past tickets, so you can be confident it’s ready. With clear pricing and no weird per-resolution fees, you won’t get penalized for giving great support.

The final verdict: how to choose the right Gong competitor for you

The "best" tool really boils down to your team’s goals, size, and budget. There’s no single right answer, but here’s a quick guide:

• If you’re a big company focused on coaching: Chorus is the classic pick, though it’s starting to feel a bit dated.

• If you want an all-in-one sales toolkit: Salesloft brings everything together, but its call analysis isn’t its strongest feature.

• If you want something free and simple: Fathom is the clear winner for individuals and tiny teams.

• If you want powerful insights on a budget: MeetRecord gives you the most bang for your buck.

And don’t forget the pivot: if your main goal is to automate customer service or level up your internal support, not sales, then a purpose-built tool like eesel AI is designed to solve that specific problem, and you can get started way faster.

Ready to automate support, not just analyze calls?

While the Gong competitors we’ve looked at are great for sales intelligence, the next big step for AI is to actually do the work, not just listen in. It’s about moving from analyzing conversations to taking action on them.

If your team is ready to make that move, see how eesel AI can bring all your knowledge together and start automating your support desk.

Go live in minutes or book a demo to see our simulation in action.