Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
Forefront AI’s chat is gone, so people are turning to tools that actually fix problems.
Kenneth Pangan
Discover how to build a conversational AI for your support team — automate FAQs, save time, and deliver a smoother customer experience.
AI assistants can do so much more than simple tasks — from automating workflows to managing knowledge and improving customer service.
AI is making Gmail smarter, not harder. From drafting better emails to fully automating team support, these top extensions help you save time and stay in control.
Banks are using AI to speed up support, reduce fraud, personalize financial advice, and help agents work more efficiently—raising the bar for modern banking service.
These five AI tools help make Jira faster and easier to use, from sorting tickets to finding the info you need.
Stop drowning in support tickets! Automate responses, cut wait times, and boost efficiency with Zendesk AI autoreplies.
Set up the Zendesk AI autoresponder to automate replies, reduce ticket volume, and improve response times. This guide covers setup, customization, and best practices.