Blog

Thinking about using GPT realtime mini? Our in-depth review covers everything developers and support leaders need to know about its speed, cost, and real-world performance.

OpenAI’s gpt-realtime replaces clunky pipelines with seamless speech-to-speech processing. Faster, smarter, and production-ready, it’s set to transform voice AI for support, apps, and real-world use.

Help Scout is great for personal support, but its native tools fall short for complex automation. This guide shows you how to create robust Help Scout AI workflows for email-to-chat deflection without replacing your help desk.

Thinking about building a custom GPT for customer service? Our guide explores the standard approach, its significant limitations for support teams, and how to build a truly effective AI agent that integrates with your existing tools.

Wondering how to create ServiceNow AI agents? This practical guide breaks down the process, from setting up agentic workflows to equipping agents with tools. We'll explore the complexities and introduce a simpler, more powerful way to automate your IT and customer support.

Learn how to use Google Gemini to simplify tasks, save time, and stay organized. Enable, disable, or integrate it with Google Workspace easily.

Adding an AI chat widget to your Magento store doesn't require a developer. Follow our step-by-step guide to integrate a powerful, knowledge-aware chatbot in minutes and start converting more visitors into happy customers.

Looking to boost sales and support on your Shopify store? This guide shows you exactly how to integrate an AI chat widget, from simple setup to advanced customization.

Tired of manual ticket triage? This guide shows you exactly how to route support tickets with AI intent detection, step-by-step. Go from a cluttered queue to a streamlined, automated workflow that saves time and keeps customers happy.