Blog

Effectively managing your support availability is key to great CX. This guide walks you through setting up Gorgias business hours, from basic configuration to advanced strategies. We’ll also cover how to build on native rules and show you how to supercharge your off-hours support with a powerful AI agent that integrates seamlessly.

Explore the features and pricing of Gorgias chat campaigns. See how proactive chat can boost revenue and why integrating a powerful AI like eesel AI can further enhance your automation strategy.

Looking to streamline returns in Gorgias? This guide walks you through how to use Gorgias chat to gather return reasons and generate an RMA automatically, exploring native workflows, configuration options, and how to create a highly efficient workflow.

Is Gorgias Chat the right solution for your Shopify store? Our complete 2026 guide breaks down its core features, AI add-ons, and pricing to help you decide.

Tired of endless "Where Is My Order?" tickets? This guide explores how to use a Gorgias chatbot to check delivery status and delay thresholds. We break down the setup, benefits, and the reliable structure of its rule-based system, and introduce complementary AI options for e-commerce support.

Is the native Gorgias chatbot the right fit for your ecommerce store? This guide breaks down Gorgias's own automation features, the world of third-party AI chatbots, and how to choose the right one to scale your support effectively.

Thinking about a Gorgias ChatGPT integration? This guide breaks down your options, from DIY setups with Zapier to native AI features and their tiered pricing options. Discover how to effectively automate your Gorgias support.

Tired of agents sending duplicate replies? We break down how the Gorgias collision detection feature works, its benefits, and how advanced AI can complement your workflow to prevent collisions.

Exploring alternatives to Gorgias for its pricing or features? We review the 7 best Gorgias competitors, including Zendesk, Help Scout, and eesel AI, to help you find the right fit for your ecommerce support team in 2026.