Blog

Discover how to configure and use multi-currency features in Zendesk Sell, understand native limitations, and explore integration options for global businesses.

Nano Banana 2 combines Pro-level quality with Flash speed. We tested Google's latest AI image generator to see if it lives up to the hype.

Nano Banana 2 brings together the best of Google's AI image generation: Pro-level quality at Flash speed. Here's everything you need to know about features, access, and use cases.

Discover the latest Claude Cowork plugin updates from Anthropic, including new department-specific plugins, enterprise connectors, and private marketplace features for teams.

A complete guide to Gemini Lyria 3, Google's AI music generation model. Learn how it works, key features, prompting tips, and practical use cases.

Master the Zendesk AI agent intent confidence threshold setting. This guide explains how the 60% default works, when to raise or lower it, and how to balance accuracy with automation coverage.

Learn how to hide components in Zendesk Guide using Curlybars. This step-by-step guide covers the isnt helper, template editing, and best practices for secure component hiding.

Discover how to automatically tag tickets in Zendesk based on reply activity, even without a native reply counter. Includes workarounds and AI alternatives.