A simple guide to Perplexity Comet pricing in 2025

The world of AI-powered web browsers is definitely getting crowded, and Perplexity made a huge splash when it announced its Comet browser was going from a pricey $200-a-month tool to being free for everyone. The move seems aimed at taking a swing at giants like Google Chrome and helping us all deal with the endless stream of low-quality "AI slop" online.

But let's be real, when a premium product suddenly becomes free, the first question on everyone's mind is: what's the catch? The answer isn't a simple yes or no. The Perplexity Comet pricing model has a few layers, and it’s important to know what you're getting into. In this guide, we'll break down exactly what's free, what's not, and which features you get at each level.

What is Perplexity Comet?

First off, Perplexity Comet isn't just another web browser with a chatbot awkwardly stapled on the side. It was designed from the ground up to be what they call an "agentic" AI assistant. In plain English, that means instead of just giving you a list of links to click, it tries to understand what you actually want to do and then helps you do it.

You could ask it to handle a multi-step task like researching a topic across a dozen websites, pulling out the key findings, and then drafting an email for you with a neat summary. It’s all about saving you the manual labor of jumping between tabs, comparing information, and endlessly copying and pasting.

The goal, according to Perplexity CEO Aravind Srinivas in an interview with Business Insider, is to help people "avoid low-quality content and focus on meaningful, high-quality sources." It's a pretty compelling vision for getting things done on your own. But how does the pricing actually work, and what can it really do?

The full Perplexity Comet pricing model explained

Okay, this is where things can get a little confusing, so let's clear it up. While the Comet browser itself is now free to download and use, its real power is unlocked through a subscription to the Perplexity search engine that runs in the background. Think of the browser as the car, and the subscription as the engine you put inside it.

The browser is free for basic AI-powered searching and browsing. But if you want the more advanced, time-saving features, you'll need one of Perplexity's subscription plans.

Here’s a full breakdown of the plans, based on what Perplexity has shared in their official documentation:

Features included with Perplexity Comet

So, what does all this "agentic" stuff look like in the real world? The magic of Comet is that it can perform tasks that go beyond a simple search. It can interact with the web pages you have open, bridging the gap between asking a question and actually getting something done.

Based on some real-world tests, here are a few examples of what that looks like in practice:

• Automating research and data entry: Imagine you have an article open in one tab and a blank spreadsheet in another. You could ask Comet to pull out all the product names and prices from the article and fill in the spreadsheet for you. No more manual copy-pasting.

• Managing your inbox: If you have Gmail open, you can ask Comet to summarize a long, messy email thread or find all the important messages you haven't replied to yet. It does this by interacting directly with the page, without needing a special plugin.

• Helping with complex tasks: People have used it to help with coding challenges on sites like LeetCode. It can generate the code, pop it into the editor on the page, and even submit it for you to see if it works.

• Planning and booking: You could ask it to find flights with very specific criteria, like a certain airline, aircraft type, and a maximum number of stops. Comet will then go and open tabs on different airline websites to compare live pricing right then and there.

These examples show that Comet is way more than a search tool, it’s an interactive assistant that can automate bits and pieces of your personal workflow. But this browser-first approach runs into some serious walls in a business setting.

Limitations for support teams

Perplexity Comet is a seriously impressive tool for you, as an individual. But its entire design is fundamentally different from a dedicated AI solution built for a business. For teams trying to manage customer service, IT support, or internal knowledge, an AI browser just doesn't cut it.

Here’s why:

1. It’s built for one person, not a team. Comet works on your computer and interacts with your open tabs. It's not designed to operate on its own inside a shared team environment like a help desk. A support team needs an AI agent that lives inside their tools, whether that’s Zendesk, Freshdesk, or Intercom, not one that’s just looking over a single person's shoulder.

2. It can't really talk to your other tools. While Comet can click around on a webpage, it can't perform true back-end actions. It can't officially tag a support ticket, update a customer's record in your CRM, check an order status using an API, or escalate a ticket to the right department based on rules you’ve set. Its actions are limited to what a human can physically do on the screen.

3. You have no real control over its workflow. Businesses need to be able to set rules. They need to define exactly which types of tickets an AI should handle, what its tone of voice should be, and precisely which knowledge base it should use for answers. Comet is built for broad, general web tasks, not for executing highly specific and controlled business processes.

This is where you need a tool that's actually built for the job, like eesel AI. It’s not a browser, it's an AI platform that plugs directly into your business tools to automate entire workflows from start to finish.

A look at eesel AI's workflow customization screen, which is a key differentiator from the individual-focused Perplexity Comet pricing model.

While Comet helps one person browse the web a bit faster, eesel AI lets an entire team automate their support operations. It offers a radically self-serve setup that connects to your help desk in minutes, uses a fully customizable workflow engine so you can define exactly how the AI behaves, and even has a powerful simulation mode to let you test how it would have handled past tickets before you let it loose.

The simulation mode in eesel AI allows businesses to test automated workflows before deployment, a feature not available with Perplexity Comet pricing plans.

The right tool for the right job

Perplexity Comet is a fascinating and powerful step forward for personal AI assistants. By making its browser free, Perplexity has made this new kind of "agentic" AI accessible to everyone. The Perplexity Comet pricing model is layered, but it's pretty fair, offering a surprisingly capable free tool with clear upgrades for people who need more power.

However, for a business, an AI browser isn't the solution for automating customer support or internal help desks. You need a tool that integrates deeply with the systems you already use, gives you precise control, and is built from the ground up for team collaboration.

If you’re looking to move beyond just browsing and start actually automating work, it’s worth exploring what a dedicated AI agent can do. See how eesel AI can connect to your help desk and knowledge sources to start resolving tickets automatically, often in just a few minutes.