A complete guide to Confluence pricing in 2025

Let’s be honest, figuring out Atlassian Confluence’s pricing can feel like you need a spreadsheet and a strong cup of coffee. With different tiers, deployment options, and a whole marketplace of add-ons, it’s easy to get lost in the details. Pick the wrong plan, and you could end up paying for features you don’t use or, worse, hitting a wall just as your team finds its groove.

This guide is here to clear things up. We’re going to walk through the entire Confluence pricing model for 2025, covering both Cloud and Data Center plans. We’ll break down what you get at each level and point out the little details that will help you choose the perfect fit for your team and your budget.

What is Confluence?

At its heart, Confluence is a shared workspace for your team. Think of it as the single source of truth that finally gets you out of messy shared drives and never-ending email chains. Teams use it for just about everything: project plans, meeting notes, technical documentation, you name it. It’s all about getting knowledge out of people’s heads and into a central place where everyone can find it and stay on the same page.

A view of the Confluence dashboard, illustrating how teams can organize their work and collaborate effectively, a key factor in determining the right Confluence pricing plan.::

Of course, having all that knowledge in one place is one thing. Making it easy for your team to actually use it across all the other tools they rely on? That’s a whole different puzzle.

Understanding Confluence pricing for Cloud plans

For most people, Confluence Cloud is the way to go. It’s a SaaS (Software as a Service) product, which is a fancy way of saying Atlassian handles all the backend stuff like hosting, security, and updates. You just sign up and start working. The pricing is based on how many users you have, and it’s split into four main tiers.

The free Confluence pricing plan

The Free plan is exactly what it sounds like, and it’s a great way to get your feet wet without pulling out a credit card.

• Cost: $0. Seriously.

• Best for: Small teams (up to 10 people), personal projects, or anyone just wanting to try Confluence out.

• Key features:

  • Up to 10 users

  • Unlimited pages and spaces to organize your work

  • Basic templates to get you started

  • Access to the Atlassian Marketplace for apps and integrations

  • 2 GB of file storage

• What’s the catch? The 10-user limit is a hard stop. You also miss out on important admin features like granular permissions, audit trails, and any kind of dedicated support. Once you hit user number 11, it’s time to upgrade.

An example of Confluence Spaces, which allows teams to organize their work into distinct areas, a core feature available in all Confluence pricing tiers.::

The standard Confluence pricing plan

This is where most growing teams land. The Standard plan unlocks the core features that turn Confluence from a simple wiki into a proper collaboration tool.

• Cost: Starts at $6.40 per user, per month. The cost per user goes down as your team gets bigger, and paying for a full year upfront can save you some cash (around 17%).

• Best for: Small and medium-sized businesses that need more structure and control over their content.

• Key features:

  • Everything in the Free plan, plus:

  • Space for up to 150,000 users

  • A much bigger 250 GB of file storage

  • Permissions for spaces and pages, so you can control who sees and edits what

  • Analytics to see how your pages are being used

  • Anonymous access if you want to create a public-facing knowledge base

  • Standard 9-to-5 support

• What’s the catch? The limit of 100 automation runs per month can be a real pain point. As one user on Reddit pointed out, teams that lean on automation often find they’re

  

  forced to upgrade to premium due to automation limits.

  Reddit

Storage is also capped, though 250 GB is a healthy amount for most.

The permissions settings in Confluence, a key feature of the Standard plan that impacts the overall Confluence pricing decision for growing teams.::

The premium Confluence pricing plan

If your organization is scaling up and needs more power, security, and support, the Premium plan is your next step.

• Cost: Starts at $12.30 per user, per month, with similar volume and annual discounts.

• Best for: Larger companies or any team that needs more advanced administrative tools and analytics.

• Key features:

  • Everything in the Standard plan, plus:

  • Unlimited file storage (hoard away!)

  • A huge jump in automation to 1,000 runs per user, each month

  • Advanced analytics for a deeper look at how your team is using the site

  • An "admin key" that lets you temporarily access restricted pages when you need to

  • A 99.9% uptime guarantee (SLA)

  • 24/7 Premium support for those urgent issues

• What’s the catch? Premium includes Atlassian’s built-in AI features, which is nice, but they’re a bit of a homebody. The AI only knows what’s inside other Atlassian products. It can’t pull information from your Google Docs, learn from conversations in Slack, or see what’s happening in your helpdesk, which can lead to answers that are only half-right.

The advanced analytics dashboard available in Confluence Premium, showing how different Confluence pricing tiers offer deeper insights.::

The enterprise Confluence pricing plan

This is the top-tier plan built for massive, global organizations with heavy-duty security and compliance needs.

• Cost: You’ll have to talk to their sales team for a custom quote. It’s billed annually.

• Best for: Global companies, businesses in highly regulated fields, and anyone needing to manage multiple Confluence sites from one place.

• Key features:

  • Everything in the Premium plan, plus:

  • Unlimited automation runs

  • Atlassian Guard Standard is baked in for top-notch security (think single sign-on and user provisioning)

  • Support for managing up to 150 different sites

  • An even better 99.95% uptime SLA

  • 24/7 Enterprise-level support with a 30-minute response time for emergencies

  • Controls for data residency and Bring Your Own Key (BYOK) encryption

• What’s the catch? Honestly, the biggest drawbacks are the price tag and the complexity. This plan is way more than most companies will ever need.

Confluence pricing: Cloud comparison table

Here’s a quick side-by-side look to help you compare.

Feature	Free	Standard	Premium	Enterprise
Price (per user/mo)	$0	Starts at $6.40	Starts at $12.30	Custom
User Limit	10	150,000	150,000	150,000
Storage	2 GB	250 GB	Unlimited	Unlimited
Permissions	No	Yes	Yes	Yes
Automation	10 runs/month	100 runs/month	1,000/user/month	Unlimited
Support	Community	Local Business Hours	24/7 Premium	24/7 Enterprise
Uptime SLA	None	None	99.9%	99.95%
Atlassian Guard	Add-on	Add-on	Add-on	Included

Confluence pricing for Data Center

Before the cloud was king, companies often hosted Confluence on their own servers. Atlassian has since stopped selling its "Server" product, but the self-hosted option lives on as Confluence Data Center. This is for organizations that have no choice but to keep their data on-premise, usually for strict regulatory or data policy reasons.

• Cost: Data Center is priced with an annual license that’s based on user tiers. It kicks off at around $28,000 a year for 500 users, but you’ll need to contact sales for an actual quote.

• Who it’s for: Companies in finance, government, or healthcare that have strict compliance rules.

• Key considerations: The license fee is just the beginning. You’re also on the hook for all the hardware, maintenance, upgrades, and IT staff to keep it running. Plus, as Atlassian pours all its energy into the Cloud version, Data Center doesn’t get as many new features. As one Reddit user bluntly put it, it’s becoming a <quote text="stale product" for which you pay a "horrendous price." sourceIcon="https://www.iconpacks.net/icons/2/free-reddit-logo-icon-2436-thumb.png" sourceName="Reddit" sourceLink="https://reddit.com">

Key factors in your Confluence pricing decision

Looking at the Confluence pricing tiers is about more than just the cost. Here are a few things to think about:

Team size and its impact on Confluence pricing

The 10-user limit on the Free plan isn’t a suggestion; it’s a hard stop. If you think you might hire even one more person in the next year, you should probably start with the Standard plan. And for bigger teams, the per-user cost drops as you add more people, which can sometimes make Premium a better deal than you’d expect.

Automation limits and Confluence pricing tiers

Don’t sleep on the automation limits. The jump from 100 runs on Standard to 1,000 per user on Premium is massive. If you want to automate workflows like creating pages from templates, sending notifications, or archiving old content, you could burn through the Standard plan’s allowance in no time.

Security needs and your Confluence pricing plan

For most businesses, being able to control who sees what is a must-have. That alone makes the Standard plan the real starting line. If you need things like audit logs, controls over where your data is stored, or IP allowlisting, you’ll have to jump up to Premium or Enterprise.

Factoring extras into Confluence pricing

Atlassian Guard is a separate subscription for your entire organization that adds security features like SAML SSO and automated user provisioning. It’s a critical tool for many companies but is only included in the Enterprise plan. For everyone else, it’s an extra per-user cost. On top of that, some of Confluence’s best features come from third-party apps in the Atlassian Marketplace, and those often have their own subscription fees.

Supercharge your knowledge base with AI

Okay, so you’ve got all your documentation neatly organized in Confluence. That’s a huge win. But its real power is unlocked when that knowledge is easy to find and use, right where your team is already working.

While Atlassian is adding its own AI, it’s designed to keep you within their world. But your company’s knowledge isn’t just in Confluence. It’s in your helpdesk tickets, your internal chat history, and all your other documents.

That’s where a tool like eesel AI comes in. Instead of adding another silo, eesel AI works like a smart layer that connects to all your company’s knowledge, wherever it lives.

With a one-click Confluence integration, eesel AI can:

• Answer questions for your team: You can set up an AI assistant right in Slack or Microsoft Teams that learns from your Confluence spaces, Notion pages, and Google Docs. Your employees get instant, accurate answers without having to switch apps and hunt for information.

• Automate customer support: Connect eesel AI to your helpdesk, like Zendesk or Jira Service Management, and it can use your Confluence articles to resolve customer tickets automatically. It even learns from your past conversations to match your brand’s tone.

• Bring all your knowledge together: Most built-in AI tools are stuck on their own platform. eesel AI breaks down those walls, pulling information from Confluence, Intercom, Sharepoint, and over 100 other apps to give complete, well-rounded answers.

Best of all, you can get it set up and running in minutes. You have full control over what the AI can see and do, and you can even test it on your past support tickets to see how it performs before it ever talks to a real customer.

Finding the right Confluence pricing plan

Choosing the right Confluence plan really comes down to looking at your team’s size, workflows, and security requirements.

• Free: A no-brainer for tiny teams or anyone just testing the waters.

• Standard: The best all-around value for most growing businesses that need real collaboration tools.

• Premium: The right call for larger teams who need unlimited storage, heavy automation, and better analytics.

• Enterprise: For huge, global companies with iron-clad security and compliance rules.

This video provides a detailed breakdown of the different Confluence pricing plans, from Free to Enterprise.

Once you have your knowledge organized in Confluence, the next step is making it available everywhere your team needs it. If you’re ready to connect your company’s knowledge and put it to work, give eesel AI a try.