Confluence pricing: Plans, tiers, & costs explained

So, you’re looking at Confluence for your team. Smart move. It’s a fantastic tool for getting all your team’s knowledge organized and in one place. But then you hit the pricing page, and suddenly things get… complicated. Between the different plans, per-user costs, and feature lists that seem to scroll on forever, it’s easy to feel like you need a spreadsheet just to figure out what you’ll be paying.

That’s what this guide is for. We’re going to walk through every Confluence plan, Free, Standard, Premium, and Enterprise, to give you a clear picture of what you get for your money.

Picking the right plan isn’t just about your team’s headcount. It’s about finding that sweet spot between features, security, and cost that matches how your team actually gets work done. By the end of this, you’ll know exactly which plan is the right fit.

Confluence pricing at a glance

If you just want the highlights, here’s a quick comparison. Confluence has four main cloud plans, and each one is designed for teams at different points in their journey.

Plan	Price (starting from)	Best For	Key Feature
Free	$0	Individuals & small teams (up to 10 users)	Basic collaboration tools
Standard	$5.16 /user/month	Growing teams needing more structure	Page permissions & external collaboration
Premium	$9.73 /user/month	Organizations needing advanced tools & support	Unlimited storage & admin insights
Enterprise	Custom	Large enterprises with complex security needs	Centralized user billing & 99.95% uptime SLA

A detailed breakdown of Confluence pricing plans

Alright, let’s get into the nitty-gritty of each plan. We’ll look at what you actually get, who it’s best for, and what to watch out for.

The Free plan for getting started

The Free plan is perfect for individuals, startups, or small teams of up to 10 people who are just getting started with Confluence. It lets you try out the core features without pulling out a credit card.

Key Features:

• Unlimited pages and spaces to create and organize your work.

• Up to 2 GB of file storage, which is usually plenty for basic documentation.

• Access to a library of templates for things like project plans and marketing campaigns.

• Basic app integrations and support through the Atlassian Community forum.

The catch? You don’t get page and space permissions, you’re capped at 2 GB of storage, and there’s no dedicated support team to call. It’s an excellent launchpad, but you’ll probably find yourself needing more as your team and knowledge base grow.

The Standard plan for growing teams

When your team tops 10 people or you find yourself needing to lock down certain pages, the Standard plan is the natural next step. It’s built for small to medium-sized businesses that are ready to build a serious knowledge base.

Key Features:

• Everything in the Free plan, but for up to 150,000 users.

• A much roomier 250 GB of file storage.

• Page and space permissions, which let you control who can view, edit, and comment on specific content. This is a huge deal for keeping sensitive info under wraps.

• Page insights and audit logs, so you can see how your content is being used and track any changes.

• Support during your local business hours.

Starting at $5.16 per user per month, the Standard plan is the real entry point for professional teams. The ability to set permissions is essential for keeping your knowledge base clean and secure as you add more people and content.

The Premium plan for scaling organizations

For larger companies or any team where Confluence is a core part of the daily workflow, the Premium plan adds advanced tools, better analytics, and more reliability.

Key Features:

• Everything in the Standard plan.

• Unlimited storage, so you can stop worrying about hitting a limit.

• Advanced admin tools like an admin key, the ability to inspect permissions, and a sandbox environment to test changes safely before you roll them out.

• Deeper analytics that give you a better understanding of how your site, spaces, and pages are being used.

• A 99.9% uptime Service Level Agreement (SLA) and 24/7 Premium support.

Starting at $9.73 per user per month, the Premium plan is for businesses that can’t afford any hiccups. The unlimited storage and guaranteed uptime mean you can sleep a little easier at night, while the admin tools help you wrangle an increasingly complex knowledge base.

The Enterprise plan for global businesses

The Enterprise plan is designed for large, global companies with serious security, compliance, and governance requirements.

Key Features:

• Everything in the Premium plan.

• Multiple sites, which lets you manage up to 150 different Confluence sites from one central place.

• Atlassian Guard Standard is included, which helps you enforce security policies like Single Sign-On (SSO) and automated user provisioning across your whole company.

• A beefed-up 99.95% uptime SLA and 24/7 enterprise-level support.

• Advanced controls like data residency and Bring Your Own Key (BYOK) encryption for maximum security.

This is the top-of-the-line plan for big companies dealing with complex regulations and operational hurdles. Pricing is custom, so you’ll have to talk to their sales team.

What about Confluence pricing for the Data Center plan?

You might also see a Data Center plan floating around. This is Atlassian’s self-managed, on-premise option for organizations that need to have total control over their hosting environment. It’s an annual subscription that comes with a hefty price tag and is mainly for companies in industries with strict rules about data location.

Confluence pricing: Standard vs. Premium – which should you choose?

This is the question a lot of teams ask themselves. Should you stick with Standard or make the jump to Premium? It all boils down to what you need versus what you want to spend.

Here’s a side-by-side comparison to make it easier:

Feature	Standard Plan	Premium Plan
Storage	250 GB	Unlimited
Support	Local Business Hours	24/7 Premium Support
Uptime SLA	None	99.9% (financially backed)
Analytics	Basic page insights	Advanced site & space analytics
Admin Controls	Basic permissions	Inspect permissions, admin key, sandbox
Automation	100 rule runs/month	1,000 rule runs/user/month

Our take? The Standard plan is a fantastic choice if your main goal is creating an organized knowledge base with good permission controls. If Confluence is at the heart of your business, you need to guarantee it’s always available, or you want to dig into how your content is being used, then the Premium plan is worth the money.

How to choose the right Confluence pricing plan

Picking a plan is about more than just your user count. Here are a couple of things to think about to make sure you land on the right one.

Evaluate your use case for Confluence pricing: internal docs or customer support?

If you’re just using Confluence for project plans and internal notes, the standard features will probably be enough. But what if you’re building a knowledge base for your customer support or IT team? In that case, just having the information stored away isn’t enough. The best docs in the world don’t help if your agents can’t find them in the heat of the moment.

That’s where tools that sit on top of your knowledge base can make a huge difference. While Confluence is awesome for holding information, an AI assistant like eesel AI can pop up with the right answer right inside your team’s help desk, like Zendesk or Intercom, or even in Slack or Microsoft Teams. As you look at Confluence pricing, think about the hidden cost of not finding information quickly. With eesel AI’s Confluence integration, you can make your knowledge base do the heavy lifting for you.

Factor in the total cost of your knowledge stack

Remember, your Confluence subscription is just one line item. The real cost of a knowledge base includes the time your team wastes hunting for documents and the time you spend training new hires on where to look.

Upgrading your Confluence plan to get better organizational tools is a good start, but you get the biggest bang for your buck when you cut down on that search time. An AI copilot that pulls answers directly from your Confluence documentation can slash ticket resolution times and free up your agents to focus on bigger problems. That’s how the whole investment really pays off.

The verdict: Is Confluence pricing worth it?

So, is Confluence worth it? We think so. Its pricing is flexible enough for almost any team, from tiny startups to massive corporations. The Free and Standard plans are great starting points, and the Premium and Enterprise tiers have the power that big organizations need.

But at the end of the day, a knowledge base is only as good as your team’s ability to use it. Storing information is one thing; putting it to work is another.

That’s where eesel AI comes in. It connects to your Confluence docs and acts like an expert on your team, giving everyone instant, accurate answers without them having to dig around for it. Try eesel AI for free or book a demo and see how much more you can get out of your Confluence setup.