Blog
Tips, guides, and insights on AI teammates, smarter support, and building better teams.

What data do I need to train AI for support? A complete guide
Unlock powerful support automation by understanding your data needs. Learn what data you need to train AI for support and how to use it effectively.

A practical guide to using Canva AI for your business
Struggling to keep up with content demands? This guide shows you how to use Canva AI tools like Magic Write and Magic Design to create stunning visuals and copy in minutes. We'll walk you through a step-by-step process for creating a social media campaign and show you how to put that content to work for your support and internal teams.

A deep dive into OpenAI ChatKit advanced samples or examples: What to know before you build
Exploring OpenAI's ChatKit for your next AI project? This guide breaks down advanced ChatKit examples, reveals the true setup complexity, and compares it to out-of-the-box solutions designed for customer support.

A practical guide to OpenAI ChatKit authentication
Dive into our practical guide on OpenAI ChatKit authentication. We cover the core concepts, required components, common pitfalls, and the true cost of a custom build.

A guide to ChatKit Entity Tagging: What it is and how it works
Explore the functionality of ChatKit Entity Tagging for creating interactive AI chat. This guide covers its core features, setup challenges, and strategic business impact, comparing it to integrated alternatives.

A complete guide to OpenAI's ChatKit external documents
Discover how to use OpenAI's ChatKit with external documents to power AI chat agents. Our guide breaks down its capabilities, developer-focused setup, pricing, and limitations, and shows a simpler, more integrated alternative for support teams.

A guide to ChatKit theming customization & why it's only half the battle
Thinking about using OpenAI's ChatKit for a custom chatbot? Our guide covers the essentials of ChatKit theming customization, from colors to widgets. We'll also explore the limitations of a DIY approach and show you how an integrated platform can deliver a powerful, on-brand AI experience in minutes, not months.

A guide to ChatKit Theming / UI options for custom chatbots
Dive into OpenAI ChatKit customization, from basic theming to advanced UI options. We'll cover what's possible and discuss the hidden complexities, offering a faster alternative for building powerful, on-brand AI chatbots.

A practical guide to OpenAI Agent Evals: What they are and how they work
OpenAI Agent Evals offer powerful tools for developers building custom AI, but they come with significant complexity. This guide breaks down how they work, who they're for, and why ready-made solutions with built-in testing are often a more practical choice for support teams.
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