Blog

Google's Gemini AI now offers a Gmail email thread recap feature to summarize long conversations. While useful for personal productivity, it lacks the control and integration businesses need. This guide explores Gemini's capabilities, its drawbacks, and how specialized tools like eesel AI provide a more powerful, automated solution for customer support workflows.

Gmail Smart Compose offers AI-powered writing suggestions, but is it right for your business? This guide covers how it works, its limitations, and what to consider for professional communication.

Gmail Smart Reply offers quick, AI-powered suggestions, but is it powerful enough for your customer support team? This guide breaks down its features, limitations for business use, and explores a more customizable and integrated alternative for modern support workflows.

Google's "Summarize this email" feature is rolling out to Gmail, but is it right for your workflow? This guide covers how it works, who gets it, the benefits, the drawbacks, and how to disable it if it’s not for you.

Gmail's new Summary Cards automatically highlight key info from your emails. But how do they work, and can you turn them off? We break down the feature, its pros and cons, and explore the future of automated customer support.

Thinking about Luminance AI for contract management? Our 2025 review covers its features, opaque pricing, and usability issues, and introduces a more versatile alternative.

Is Pika AI the right tool for you? Our deep dive covers the AI video generator's features like Pikaffects, its confusing pricing, and its pros and cons.

A deep dive into Runway AI. We review its video generation features, break down the true costs of its credit system, and ask if it's truly ready for business use.

Shopify Magic AI Suggested Replies offers free, built-in AI for your store's support inbox. But how effective is it? This guide breaks down its capabilities, limitations, and why you might need a more powerful solution to truly scale your customer service.