Blog

Thinking about adding SMS support to your Gorgias helpdesk? This guide covers everything you need to know about Gorgias SMS integration, from the built-in features and popular third-party apps to the benefits of using an AI agent for truly automated customer service.

Gorgias has achieved SOC 2 Type II certification, a major milestone for data security. This guide breaks down Gorgias's security, SOC 2 compliance, and the essential security features you need in any modern AI helpdesk tool.

Thinking about implementing Gorgias SSO? Our guide breaks down everything you need to know about setting up Google, Microsoft, and custom SSO, including which plans they're available on. We'll also cover how to maximize your security and introduce a complementary way to automate your support workflows.

Thinking about the Gorgias startup program? We break down the discount, eligibility requirements, and the value it brings to your business. Learn how this program jumpstarts your support and explore how modern AI tools like eesel AI complement Gorgias for long-term scalability and predictability.

A standard Gorgias Stripe integration gives your agents excellent context on payments and disputes. Discover how to optimize these workflows and learn how to use AI to further automate payment support, manage ticket volume, and improve customer satisfaction.

Explore our deep dive into Gorgias support, from its core features to its native AI. Discover how to supercharge your setup for better ticket deflection and customer satisfaction.

Master Gorgias tags to streamline your customer support. This guide covers everything from manual setup and rule-based automation to leveraging AI for intelligent ticket triage, helping you save time and improve efficiency.

Your Gorgias team performance report offers a snapshot of your CX health, but what's the story behind the numbers? This guide breaks down the essential metrics and shows how integrating AI can turn insights into real performance gains, helping you optimize workflows and boost agent efficiency.

Understanding the Gorgias ticket limit is key to scaling your brand with confidence. This guide explains how Gorgias's tiered pricing model works to support your growth and explores how tools like eesel AI can help you maximize your helpdesk efficiency.