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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Illustration of a Kimi K3 model tile beside a row of pricing tier cards, in Kimi blue
AI

Kimi K3 pricing: what Moonshot's frontier model really costs

Kimi K3 pricing, decoded: the $3/$15 API rate, the $19–$199 app tiers, how the 90% cache discount changes the math, and how it compares to Claude, GPT and DeepSeek.

Kurnia KharismaKurnia KharismaJul 17, 2026
Illustration representing the Kimi K3 large language model by Moonshot AI
Trending

Kimi K3 explained: Moonshot's open frontier model

A plain-English guide to Kimi K3, Moonshot AI's 2.8-trillion-parameter open model: what it is, how it performs, what it costs, and whether it is worth switching to.

KiraKiraJul 17, 2026
Illustrated banner for a 2026 guide on automating ecommerce returns with AI
Customer Service

How to automate returns with AI: a support team's guide (2026)

A step-by-step guide to automating returns with AI: connect your order data, set refund guardrails, simulate on past tickets, and go live without over-refunding.

Riellvriany IndriawanRiellvriany IndriawanJul 17, 2026
Illustrated hero banner for a guide on automating refund requests with AI
Customer Service

How to automate refund requests with AI (a support-team guide)

A practical, step-by-step guide to automating refund requests with AI, from connecting your helpdesk to the rules that keep the money safe.

Riellvriany IndriawanRiellvriany IndriawanJul 17, 2026
Illustration of a phone support call broken into automated stages
Guides

How to automate phone support: a practical 2026 guide

A step-by-step guide to automating phone support with AI, from deflecting repeat calls to auto-drafting the ticket after every call, without a robotic IVR.

Riellvriany IndriawanRiellvriany IndriawanJul 17, 2026
Illustrated hero banner for a guide on automating Microsoft Teams support
Customer Service

How to automate Microsoft Teams support

A practical guide to automating support inside Microsoft Teams, covering the native Copilot route, the AI teammate route, and a safe 5-step rollout.

Rama AdiRama AdiJul 17, 2026
ChatGPT vs. Claude: Which is best for your business in 2025?
Guides

ChatGPT vs. Claude: Which is best for your business in 2026?

ChatGPT and Claude excel at general tasks, but fall short in customer support. This guide compares their strengths and shows why businesses choose specialized AI like eesel.

Kenneth PanganKenneth PanganJul 17, 2026
Understanding Salesforce platform license pricing: A 2025 guide
Guides

Understanding Salesforce platform license pricing: A 2026 guide

Demystify the complex world of Salesforce Platform license pricing. Learn about core editions, AI costs, and discover a simpler way to add AI to your stack.

Kenneth PanganKenneth PanganJul 17, 2026
A guide to Zoom integrations with n8n in 2025
Guides

A guide to Zoom integrations with n8n in 2026

Thinking of using Zoom integrations with n8n to automate meeting workflows? This guide covers the setup process, popular use cases, and the hidden complexities of building custom automations. We'll also explore a faster, more integrated solution for customer support and internal Q&A.

Kenneth PanganKenneth PanganJul 17, 2026

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