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Tips, guides, and insights on AI teammates, smarter support, and building better teams.
How to copy and duplicate Zendesk Guide themes
A step-by-step guide to copying and duplicating Zendesk Guide themes, including best practices for safe editing and cross-brand migration.
Stevia PutriFeb 25, 2026How to import a Zendesk Guide theme from GitHub
A practical guide to importing and managing Zendesk Guide themes directly from GitHub, including local development setup and team workflows.
Stevia PutriFeb 25, 2026How to update and customize your Zendesk Guide theme in 2026
A complete guide to updating and customizing Zendesk Guide themes, from basic settings to advanced code customization and version control.
Stevia PutriFeb 25, 2026How to control Zendesk Guide article visibility with user segments
A practical guide to setting up user segments in Zendesk Guide and restricting article visibility based on user attributes like tags, organizations, and groups.
Stevia PutriFeb 25, 2026How to use Zendesk Guide user segments: A complete guide for 2026
Master Zendesk Guide user segments with this practical guide. Learn to create segments, restrict article access, and implement best practices for your knowledge base.
Stevia PutriFeb 25, 2026Zendesk help center search and facets: A complete guide for 2026
A comprehensive guide to Zendesk help center search methods, facets, and optimization techniques for better self-service support.
Stevia PutriFeb 25, 2026How to set up a Zendesk multi-language help center
A practical guide to configuring Zendesk for multi-language support, from adding languages to managing translations with dynamic content.
Stevia PutriFeb 25, 2026How to use Zendesk organization custom fields: A complete guide
A practical guide to setting up and using Zendesk organization custom fields for better customer data management and automated workflows.
Stevia PutriFeb 25, 2026Ready to hire your AI teammate?
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