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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

A practical guide to Jira integrations with GPT in 2026
Guides

A practical guide to Jira integrations with GPT in 2026

Explore the benefits, use cases, and different approaches for Jira integrations with GPT in 2026. This guide covers everything from native AI to DIY and specialized platforms.

Stevia PutriStevia PutriSep 17, 2026
The 5 best tools for smart AI for Jira in 2026
Guides

The 5 best tools for smart AI for Jira in 2026

Looking to enhance Jira with artificial intelligence? We review the 5 best smart AI tools for Jira to help you automate tickets, unify knowledge, and deliver faster support.

Kenneth PanganKenneth PanganSep 17, 2026
Illustration of two people beside linked ChatGPT and Atlassian logos and a task checklist
Jira AI

ChatGPT for Jira Service Management: what to use it for

A practical guide to using ChatGPT with Jira Service Management, including the difference between a chat helper, a custom build, and an AI teammate.

Rama AdiRama AdiSep 9, 2026
Jira AI and support automation guide
Guides

7 AI and support automation options for Jira in 2026

Compare seven Jira support options and use eesel CLI to inspect live issue access, internal-note workflows, and automation permissions.

Kenneth PanganKenneth PanganSep 8, 2026
AI for Jira Service Management, showing two routes: native JSM AI and an added AI agent layer
Jira AI

AI for Jira Service Management: two ways to add it in 2026

There are two ways to add AI for Jira Service Management: turn on Atlassian's own Rovo and virtual agent, or layer an AI agent on top. Here's the real cost of each.

Rama AdiRama AdiSep 5, 2026
Illustration of Jira Service Management tickets flowing through an MCP server into an AI assistant
Jira AI

Claude for Jira Service Management: four JSM tools, none for tickets

Atlassian shipped the best helpdesk MCP server going, and Claude is a one-click install. The catch is that the JSM tool group is four on-call tools, not the service desk.

KiraKiraAug 12, 2026
Illustration of a Jira ticket routing to support, teams and reporting
Jira AI

Jira ticketing system: how it actually works in 2026

A Jira ticketing system is two different products with two different price lists. Here is how tickets are really modelled, what they cost, and where it breaks.

Rama AdiRama AdiJul 30, 2026
Illustrated banner for a guide on adding AI to Jira Service Management
Jira AI

How to add AI to Jira Service Management

Two real ways to add AI to Jira Service Management: turn on native Rovo, or layer a dedicated AI agent on top. Here is how each works and which to pick.

Rama AdiRama AdiJul 14, 2026
Illustration of an AI chatbot helping a Jira Service Management service desk team
Jira AI

How to add an AI chatbot to Jira Service Management

The three ways to add an AI chatbot to Jira Service Management, what the native Virtual Service Agent really costs, and how to go live in under 30 minutes.

Rama AdiRama AdiJul 14, 2026

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