Blog

A complete guide to Gemini Lyria 3, Google's AI music generation model. Learn how it works, key features, prompting tips, and practical use cases.

Learn how to hide components in Zendesk Guide using Curlybars. This step-by-step guide covers the isnt helper, template editing, and best practices for secure component hiding.

Discover proven methods to automate old ticket archiving in Zendesk from native automations to third-party solutions and learn why modern AI approaches offer a better alternative.

Master the Zendesk automation audit log with this step-by-step guide. Learn how to track automation changes, troubleshoot issues, and keep your support workflows running smoothly.

Discover how to automate custom field updates in Zendesk using triggers, automations, bulk editing, API calls, and AI teammates.

A practical guide to setting up Zendesk automations that automatically close cancelled requests, including automation recipes, trigger workarounds, and best practices for ticket lifecycle management.

A practical guide to modifying Zendesk's default ticket closure automation from 4 days to 24 hours, including setup steps and important considerations.

A comprehensive guide to setting up and using Zendesk's time-based automation conditions to streamline your support workflow and manage tickets efficiently.

A complete guide to using Zendesk triggers and automations for assignee change detection, with practical examples and troubleshooting tips.